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Broista – Dallas, TX

March 2, 2026

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.Position OverviewThe part-time Broista position is primarily responsible for the creation of Dutch Bros drinks while following the set guidelines and vision of the company. Providing excellent customer service at all times, proving that we are a people company serving coffee, not a coffee company, serving people. Job Qualifications<ul><li>Demonstrate core values of speed, quality, and service</li><li>Embody the culture created by Dutch Bros</li><li>Must have reliable transportation and be on time for scheduled shifts</li><li>Must have current Food Handlers Certifications if applicable based on state and local laws</li></ul>Schedule:<ul><li>This role requires that you have availability to work a minimum of 15 hours per week</li><li>Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.</li><li>The Broista position requires you to be available to work at any shop within your Operator's territory, as needed.</li></ul>Key Result Area (KRA)<div>Provide a moment of special to all customers through a convenient experience:<ul><li>Drinks should be made and served according to Dutch Bros standards and be exactly what the customer ordered</li><li>Engage customers and welcome them to THEIR moment of special! Greet and thank every customer with a smile</li><li>Ask and educate; get the customer exactly what they want by providing them the opportunity to learn about our menu, products, and current specials</li><li>Show up on time, follow Dutch Bros appearance guidelines, and be ready to serve the customer</li><li>Maintain an excellent atmosphere for the customer Keep the music appropriate (in content and volume), and keep the shop sparkling clean</li><li>Be a good teammate Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee Handbook</li></ul>Levels of Leadership ExpectationsThe “anchor points” and “level-up arrow” are the skills and competencies required for the Broista position.Anchor Points<ul><li>Positive: Make all your friends feel there is something in them. Look at the sunny side of everything, and make your optimism come true. Wear a cheerful countenance at all times and give every living creature you meet a smile.</li><li>Reliable: Show up to work on time and ready to go! Communicate availability needs and follow proper call out procedures.</li></ul>Level-Up ArrowCore Values (Speed, Quality, Service)<ul><li>Speed: Getting faster is as simple as moving with an intentional sense of urgency. Our Customer’s time is valuable.</li><li>Quality: Quality drinks made from quality ingredients with the right techniques. Don’t cut corners, and serve drinks that are the best they can be.</li><li>Service: Deliver a mind-blowing experience that leaves the customer with a smile!</li></ul></div><div>Employee Benefits & Perks<ul><li>Free Dutch Bros swag</li><li>Free coffee per Employee Drink Policy</li><li>Paid volunteer hours</li><li>Employee Assistance Program</li><li>Access to our Financial Wellness Platform</li><li>401(k) eligibility after 1 year of employment</li><li>Education Benefit Program after 1 year of employment</li></ul>*More details on all benefits provided after onboarding</div>Physical Requirements<ul><li>Constant standing/walking, up to 10 hours at a time</li><li>Occasional stooping, kneeling, or crawling</li><li>Occasional pushing, pulling, lifting, or carrying up to 65 lbs</li><li>Possible exposure to extreme heat and/or cold temperatures</li><li>Occasional ascending or descending on ladders and ramps</li><li>Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine</li><li>Constantly receiving detailed information through oral communication</li><li>Constant clarity of vision at near and/or far distances</li><li>Constant cash handling requiring mental math</li><li>Constant talking, expressing, or exchanging ideas by means of verbal communication</li></ul>Compensation:Up to $16.00 per hour Number includes an average tip of $6.00 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting. If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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