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Call Center Sales Agent (Warm Leads)
Craving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives results—and revenue. If you love connecting with people, crushing goals, and turning "maybe" into "yes," this one's for you.<br><br><strong>A</strong><strong>bout the Company:<br><br></strong>This is a full-time role for a partner agency in the self-storage industry, specializing in technology-driven storage solutions. They focus on enhancing the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure and convenient storage options.<br><br><strong>Location: </strong>Latin America & the Philippines - Fully Remote<br><br><strong>Your Mission: Day to Day Responsibilities<br><br></strong><ul><li>Turn incoming calls and online leads into confirmed self-storage rentals</li><li>Guide customers through unit options and pricing, matching needs with solutions</li><li>Upsell when appropriate to boost revenue and occupancy</li><li>Handle move-out calls with empathy—aiming to retain customers through tailored rebuttals</li><li>Log customer interactions in the CRM with accuracy and timeliness</li><li>Hit key performance targets: conversions, follow-ups, and call volumes</li><li>Collaborate in team huddles and training sessions to stay sharp</li><li>Provide top-tier, on-brand customer service every time<br><br></li></ul><strong>Your Toolbox: Skills to be Successful<br><br></strong><ul><li>1+ year in sales or a call center (bonus points if you’ve done both)</li><li>Confident, persuasive communicator with strong listening skills</li><li>Goal-driven with a competitive edge and drive to exceed quotas</li><li>Comfortable with CRM tools, call software, and everyday tech (Microsoft Office, etc.)</li><li>Quick on your feet—adaptable, coachable, and ready to problem-solve</li><li>Must be tech-savvy and able to quickly navigate multiple platforms throughout the day, including while handling live calls.</li><li>Must be available to work within US time zones. </li><li>An internet speed of at least 10 Mbps download and 5 Mbps upload is required.<br><br></li></ul><strong>Your Perks: What's in it for you<br><br></strong><ul><li>Working completely remote</li><li>Location independence</li><li>15 Paid leave days</li><li>Quarterly bonus</li><li>Weekend bonus </li><li>Yearly salary increase policy (7% after 6 months, then 5% after additional 6 months)</li><li>Long-term position with the opportunity to grow in a stable and growing Agency</li><li>Great opportunity to grow</li><li>You’ll be joining a high-level and fast-paced team<br><br></li></ul><strong>Why Adaptive Teams?<br><br></strong>At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be.<br><br><strong>What to Expect from Our Application Process?<br><br></strong>Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to <strong>check your inbox</strong> (and <strong>your spam folder</strong>, just in case) for further instructions.<br><br>We understand <strong>your time is valuable</strong>, so we strive to keep the assessment process <strong>under 45 minutes</strong> whenever possible, though some roles may require a slightly longer time investment.<br><br>Once selected, you’ll have the chance to <strong>schedule your first interview</strong> with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.
