Clarification from the agency

Open to all Status eligible.

The incumbent, as a Cemetery Administration Specialist, will monitor committal services for compliance with the National Cemetery Administration (NCA) standards pertaining to the mission to "honor Veterans and their families with final resting places in National Shrines and with lasting tributes that commemorate their service and sacrifices to our Nation."

The incumbent represents the cemetery and the entire NCA at committal services at the National Cemetery, and at outreach events, answering questions and providing information to Veterans regarding memorial benefits. The representative is also versed in providing information to eligible family members of Veterans regarding any memorial benefits they may be eligible to receive. The incumbent of this position performs a wide variety of administrative duties in support of cemetery operations. The specific focus is on working together with the Administrative Officer and/or Cemetery Administrator in planning and administering the cemetery operations. Additional duties include, but are not limited to: Investigation and determination of eligibility for interment activities of the National Cemetery; Performs clerical office automation and typing duties in support of the administration (which requires the use of computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) and interment activities and is responsible for ensuring required reports are completed accurately and timely; Acts as clearing point for problems that arise such as: Congressional or other inquiries on eligibility for burial; continuation of reserved gravesites determination of legality and eligibility of widows, widowers and children of eligible service persons and decedents interred in the cemetery; remarried spouse interment with their first spouse, family members requesting burial with parents, children and siblings; and discrepancies in name, service number, dates of service, rank of organization, etc. Performs other duties as assigned.

Performs public outreach as needed.

Work schedule: Required towork Monday through Friday, 8:00am to 4:30pm. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends, and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.

Compressed/Flexible Schedule: Not Available
Telework: Not Available
Remote/Virtual: This is not a virtual or remote position.

Position Description Title/PD#: Cemetery Administration Specialist / PD137070
The full performance level of this position is GS-07.

Relocation Expenses: Not authorized
Relocation/Recruitment Incentives: Not authorized
Financial Disclosure Report: Not required

If interested in applying for this position you may preview the online application:
https://apply.usastaffing.gov/ViewQuestionnaire/12892048

Conditions of employment

• Subject to a background/security investigation.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary period.
• You must be a U.S. citizen to apply for this job.
• Selected applicants will be required to complete an online onboarding process.
• Must possess and maintain a valid driver's license.
• Must be able to type at least 40 words per minute.

Qualifications

To qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 03/05/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05 grade level. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one year tine-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

• Must have the ability to type at least 40 words per minute.
• Must possess and maintain a valid state driver's license.

You may qualify based on your education and/or experience, as described below:

To Qualify for the GS-07 Grade Level

• Experience: You must have at least one year of specialized experience at the next lower grade level (GS-05) or equivalent. Specialized experience includes experience such as, but not limited to: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately.

OR

• Education: Applicants may substitute education for specialized experience. To qualify based on education for this grade level you must have successful completion of 1 full year of graduate level education from an accredited college or university. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR a Bachelor's degree with Superior Academic Achievement (SAA): SAA is defined as (1) cumulative GPA of 3.0 or higher our of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision or (4) Membership in a national honor society (other than freshmen honor societies).

OR

• Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and graduate level education (beyond 4 years of undergraduate level education earned).

Selective Placement Factor: Bilingual in English and Spanish.

You will be rated on the following Competencies for this position:

• Communication
• Critical Thinking
• Customer Service
• Self-Management
• Writing

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is conducted outdoors in all weather conditions to include severe heat and cold. It involves walking, standing for long periods and carrying 23-35 pounds. Incumbent will be required to drive a government sedan, minivan, SUVs and/or pickup and must possess and maintain a valid state driver's license. Approximately one half of the work is performed in an outdoor setting; approximately on half of the work is performed in an office setting.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Selected applicants will be required to complete an online onboarding process.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

To apply for this position, you must provide a complete Application Package which includes:

• Resume

Please note that resumes must be provided in English to be considered. If your resume includes photographs, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., you will not be considered for this vacancy.

Please limit your resume to 2 pages with the font size no smaller than 10 points.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

• Cover Letter
• DD-214/ Statement of Service
• Disability Letter (Schedule A)
• Disability Letter (VA)
• References
• Other (2)
• Performance Appraisal
• Proof of Marriage Status
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript

SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):

• You must submit a copy of your most recent SF-50(s) that verify your eligibility for consideration as a current or former federal applicant; and
• Your SF-50 must verify your highest competitive grade, time-in-grade, your current promotion potential or full performance level and proof of permanent appointment if applying based on an interchange agreement. DO NOT submit an award SF-50 or pay adjustment SF-50 as these often do not verify grade or eligibility.
• For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. Recommend submitting your last promotion SF-50 or within-grade increase SF-50.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled Veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit www.fedshirevets.gov/job-seekers/veterans/veterans-preference/#content.

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