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Claims Adjuster - Auto Liability (REMOTE)
Claims Adjuster – Bodily Injury
REMOTE POSITION
Patriot MGA is seeking a detail-oriented professional to investigate, evaluate, and resolve first- and third-party private passenger Auto Liability Casualty claims. The ideal candidate is self-motivated, highly organized, driven to achieve, and demonstrates excellent decision-making ability.
At Patriot MGA, we foster a collaborative culture that values accountability, teamwork, and continuous improvement. We seek professionals who are organized, customer-focused, and committed to handling claims with accuracy, efficiency, and full regulatory compliance.
Key Responsibilities
- Proactively investigates and resolves questions regarding the coverage, liability, and damages of private passenger auto liability claims.
- Ensures proper reserving and diary/task management on all assigned claims.
- Adheres to all Patriot MGA standard operating procedures and best claims practices.
- Delivers outstanding customer service for Patriot MGA’s insureds, claimants, carriers, and partners.
- Positively contributes to Patriot MGA business culture and morale.
- Adjusts files in compliance with all State regulations.
- Thoroughly documents all claims activities to support investigation decisions.
- Actively evaluates and negotiates bodily injury claims with injured parties or their representation.
- Properly documents and answers all demands consistent with Patriot MGA best claims practices and State regulations.
- Reports to the Claims Supervisor or Claims Manager.
Requires Skills/Abilities
- Strong attention to detail.
- Ability to thrive in a high stress, high pace work environment.
- Demonstrated ability to positively affect team culture and morale.
- Demonstrated ability to stay organized in a high pace environment.
- Demonstrated ability to handle confrontational situations with first- and third-party customers.
Education/Experience
- At least 2 years’ experience adjuster auto liability claims
- Must possess a Texas Adjusters License (either P&C or All-Lines)
- Bi-Lingual English/Spanish preferred
Salary Range: $60,000-$75,000 USD/Per Year