Clinical Support Worker- Ward 10

Job Overview


We are recruiting for a Senior Clinical Support Worker - MV Ward 10 who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patient's.

You will assist the Registered Nurses in the planning, implementation and evaluation of nursing care. You will work collaboratively and co-operatively with others to meet the needs of patients and their families.


Excellent communication skills are required as you will deal with both patients and relatives queries over the telephone and face to face on a daily basis.


In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £ 5,941 per annum pro rata.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job


Assist in the assessment of health care needs by undertaking assessment aspects that have been delegated by the registered practitioner and in completion of care documentation.


At the direction of the Registered Nurse, participate fully in the delivery of planned nursing care and undertake specific Trust approved enhanced clinical skills such as care of PICC lines relevant to ward/department, having undertaken appropriate training and assessment.

Assist the registered Nurse in the evaluation of care and completion of patient documents. Involve patients and carers/relatives in the delivery of care.


Provide reassurance support to patients and carers/family and also work collaboratively with others in the day unit to ensure that patients and carers needs are met.

Recognise and respond appropriately to urgent and emergency situations.

Working for our organisation


At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We Run The Following Hospitals

The Lister Hospital, Stevenage
New Queen Elizabeth II (New QEII), Welwyn Garden City
Hertford County, Hertford
Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.

If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.

Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests.

Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed Job Description And Main Responsibilities


ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.


We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.


In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £ 5,941 per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications/Training

Essential criteria

Essential to undertake NVQ 3 if not already completed
NVQ 2 in Health and Social Care or equivalent

Desirable criteria

NVQ 3
Communication skills training

Previous Experience

Essential criteria

Previous experience in health care setting as in or outpatients

Desirable criteria

Experience in oncology or related area
Care of PICC lines

Skills

Essential criteria

Ability to communicate in a variety of settings with patients , carers and multi professionals
Understanding of quality and change in the clinical setting
Flexibility and team work
Basic IT skills
Phlebotomy

Knowledge

Essential Criteria

Understanding of the requirements of the role
Basic understanding of NHS issues
Ability to demonstrate how personal behaviours can positively impact on the Trust's reputation: Puts patients first Strives for excellence & continuous improvement Values everybody Is open and honest Works as a team

Desirable criteria

Cancer and treatments
Care of PIcc lines
Chemocare and PAS
Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...