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Contract Support Officer

February 20, 2026

Job Description Organisation: ESPO Work Location: ESPO, Barnsdale Way, Grove Park, Enderby, Leicester, LE19 1ES Salary: £26,832- £28,146 per annum (Pro rata for part time) Working Hours: 37 Contract Type: Permanent Closing Date: 4th March Interview Date(s): TBC If you are looking for an exciting and challenging opportunity to work within the public sector for an organisation with a commercial edge, then ESPO is the place for you. We are looking for highly a motivated individual seeking a career in procurement. ESPO are a public sector professional buying organisation, and we return the surplus we make to our local authority owners to invest in the public services we all rely on. We have ambitious plans for the future and we are looking for a contract support officer (CSO) to join the Catalogue Procurement team. About The Role As a contract support officer at ESPO, the successful candidate will be working in a busy and progressive category team liaising with suppliers in gathering financial information regarding turnover and developing and using other management information to confirm rebate / income streams relevant to the team’s budget. You will manage and collate management information for meetings with suppliers and for ESPOs senior leadership team. Other duties include analysing and manipulating management information to produce graphs and charts; supporting the team with high‑level market research; maintaining framework and supplier databases; assisting with ESPO’s annual pricing exercise; providing administrative support such as preparing correspondence and presenting information; conducting and recording compliance checks on existing framework suppliers; handling price‑related queries and updating data within ESPO’s ERP system; and carrying out any other relevant duties as required. About You To apply for this post, you must have: <ul><li>GCSEs A-C in English and Maths or equivalent</li><li>Experience of working as part of a team and experience in a customer facing / supplier facing role</li><li>Experience of customer/client relations and engagement with stakeholders</li><li>Market analysis/data analysis/interpretation or manipulation of financial data/data presentation</li><li>Ability to organise and prioritise a variable workload and the ability to establish and maintain good working relationships with customers, colleagues, suppliers and other contacts.</li><li>Excellent oral and written communication skills including confident telephone manner. Excellent IT skills, specifically MS Office, word, Excel, PowerPoint (including but not limited to use of formulae, generation of graphs / charts etc)</li><li>Awareness of structures and relationships within local government </li></ul>We’d also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of ESPO. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. For More Information Or An Informal Discussion, Please Contact Kapil Rajput – Procurement Service Manager (Catalogue Procurement) To contact me via email, please click here How To Apply ESPO is an inclusive organisation which is on a journey to embed and celebrate equality, diversity, and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our customers. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the customers we serve. Applicants with a disability who meet the criteria listed in the ‘About You’ section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click ‘Apply Now’. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the ‘About You’ section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support . By applying for this post, you agree to our Terms and Conditions. About Us About ESPO We're a unique organisation, owned by the public sector and sharing their values and ethos, but operating with a commercial edge. As a specialist procurement body, we pride ourselves on establishing procurement solutions that save money for the public sector. View our prospectus to find out more. We have modern, open-plan offices with excellent transport links and a friendly workplace environment. We offer flexible working, a generous holiday entitlement, a contributory pension scheme, training (including professional CIPS qualification) and opportunities to develop your career. ESPO is supported by wide range of roles across many different disciplines including sales, marketing, IT, procurement, finance, operations (warehouse management and transport planning) and customer services. So whether you are interested in a public-facing role or playing your part behind the scenes, ESPO could be the place for you. To learn more about working for ESPO please visit www.espo.org .

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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