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Credit & Collection Specialist

February 26, 2026

Varel Energy Solutions (VES) is one of the world’s largest independent manufacturer and suppliers of downhole drilling and completions products to the energy sector. The key to the company's success is underpinned by the virtues and the cultural framework of our employees. VES offers an exciting and fast paced work environment, attractive benefits, and competitive pay. If you’re looking to invest in your career development, Varel Energy Solutions is the right place for you. Come join our team!

Summary: We are seeking an experienced and proactive Credit & Collection Specialist to join our team in Aberdeen, Scotland. This role will focus on managing receivables for a customer portfolio predominantly located in the Middle East. The ideal candidate brings strong customer-facing collections experience, excellent communication skills, and the ability to work both independently and collaboratively within a team environment.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

Manage an assigned accounts receivable portfolio
Complete customer set up
Propose customer credit limit and payment terms for approval by management.
Focus on timely collection of outstanding balances
Issue monthly account statements
Conduct outbound collection calls and hold virtual meetings with customers
Build and maintain strong customer relationships to facilitate effective collection efforts
Perform account reconciliations, resolving payment discrepancies and ensuring accuracy of customer account data
Monitor aging reports and proactively follow up on overdue accounts
Assists with preparation of financial reports relating to internal/external audits.
Collaborate with internal stakeholders to resolve invoice disputes or billing issues
Document collection activity and maintain accurate records in line with company policies
Prepare and present regular reporting on collection status, escalations, and risk exposure
Contribute to continuous improvement efforts within the Credit & Collections function
Performs other duties and participates in special projects as assigned.

MINIMUM REQUIREMENTS
Competencies (skills & abilities)

High level of professionalism and customer service orientation
Attention to detail to maintain data integrity and to extract data and prepare accurate reports
Strong understanding of basic accounting principles and ability to perform detailed account reconciliation
Excellent verbal and written communication skills
Proficiency in Microsoft Office, specifically in Excel
Ability to work independently with minimal supervision while maintaining strong teamwork and collaboration
Comfortable and confident making collection calls by phone and via virtual platforms
Understanding of the cash flow cycle and its impact on Days Sales Outstanding (DSO)
Fluency in English (both written and verbal) is required
Strong problem-solving skills and attention to detail
Ability to adapt to cultural differences and communication styles
Proficiency in SAP for AR management and experience working in complex ERP environments

Preferred Skills:

Knowledgeable in customer payment portals
Proficiency in Excel (VLOOKUP/Pivot Tables)
Arabic language skills

Education and Experience:

High school diploma / secondary school or equivalent
Bachelor’s degree in: Business, Finance, or Accounting preferred
Minimum 5 years of customer-facing collections experience, preferably with exposure to customers in the Middle East region
Experience working for international or multi-regional organizations

Thank you for your interest in a career with Varel Energy Solutions.

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