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CRM & Automation Specialist

March 6, 2026

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round. We’re seeking a CRM & Automation Specialist to join our Business Intelligence (BI) team - a role designed to connect our go-to-market (GTM) systems and ensure data flows seamlessly between Salesforce, HubSpot, and our internal data warehouse. About the Role As the CRM & Automation Specialist you’ll serve as the bridge between our GTM systems and our data warehouse, owning the configuration, automation, and integration of Salesforce and HubSpot. You will partner closely with Sales, Marketing, and BI to maintain clean, reliable data across platforms - ensuring our teams have accurate insights to drive growth. This is a hands-on, hybrid role requiring both technical expertise (APIs, automation, integrations) and business understanding (lead lifecycle, pipeline, attribution). This position is ideal for someone who enjoys solving system puzzles, optimizing workflows, and collaborating across technical and non-technical teams. Key Responsibilities CRM Administration • Serve as primary admin for Salesforce Sales Cloud and HubSpot Marketing Hub. • Manage users, roles, permissions, fields, validation rules, and workflow automations. • Translate business requirements into system configurations and process improvements. • Support day-to-day needs of Sales and Marketing users. Integrations & Data Flow • Own integrations between Salesforce ↔ HubSpot, internal Portal ↔ CRMs, and other GTM systems. • Build and maintain custom integrations via APIs or middleware (e.g., Rivery, Python scripts, etc.). • Ensure accurate data mapping and synchronization across platforms. • Document system architecture, integrations, and field mappings. Automation & Efficiency • Design and implement workflow automations to streamline sales and marketing operations. • Continuously evaluate and enhance CRM processes for scalability and efficiency. • Troubleshoot sync or automation issues between systems. Reporting & Collaboration • Build reports and dashboards in Salesforce for Sales leadership. • Identify when reporting needs exceed native CRM capabilities and provide clear requirements to BI analysts for Power BI development. • Collaborate closely with BI engineers to align CRM data models with data warehouse structure. Data Quality & Governance • Maintain data hygiene across HubSpot and Salesforce, ensuring consistency and reliability. • Develop data validation, deduplication, and error-handling processes. • Support standardized data definitions for leads, opportunities, and customers. Requirements • 5+ years of experience administering Salesforce Sales Cloud (Admin-level or higher). • 4+ years of experience managing or integrating HubSpot Marketing Hub. • Hands-on experience with CRM integrations, data syncs, or API-based workflows. • Strong understanding of sales and marketing processes (lead lifecycle, funnel stages, opportunity management). • Ability to build automation in Salesforce (Flows) and HubSpot (Workflows). • Experience with data mapping and troubleshooting sync issues. • Excellent documentation and communication skills across technical and non-technical stakeholders. Preferred • Experience with integration or automation tools such as Rivery, Workato, Tray.io, Zapier, etc. • Basic understanding of SQL and data warehouses (e.g., Postgres, Snowflake). • Familiarity with Power BI or other analytics/reporting platforms. • Salesforce Administrator or HubSpot certifications a plus. • Background in SaaS, cybersecurity, or GTM system migrations highly desirable. What You’ll Gain • Opportunity to shape the foundation of our GTM systems as we migrate from HubSpot to Salesforce. • A unique position bridging Business Intelligence, Sales Operations, and Marketing. • Exposure to modern data architecture (Postgres, dbt, Power BI, Rivery) and cross-functional leadership. • A culture that values curiosity, data-driven decision-making, and continuous improvement. Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment. For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. Apply tot his job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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