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Customer Data Administrator

February 20, 2026

About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and a team of experts in building and growing European B2B SaaS companies consult on financial and operational topics from. Founded in 2022, Everfield has an ecosystem presence in 7 countries, and growing.About UsNvolve is a fast-growing provider of workforce enablement and compliance solutions, helping manufacturing, food processing, and other highly regulated sectors digitise and scale their frontline operations.We simplify complex workforce processes across multiple sites, ensuring our customers stay audit-ready, connected, and compliant, all while saving time and cost. Our SaaS platform combines modern technology, AI-driven insights, and powerful integrations to deliver operational excellence at scale.Our customers include globally recognised brands such as Coca-Cola, Pilgrim’s, Mondelez, Pladis, and more, all of whom rely on Nvolve to empower their frontline teams and drive continuous improvement.Nvolve joined Everfield in 2024. The team is based across the UK and Ireland, with their head office based in Letterkenny, Co. Donegal, Ireland.What you will do We are seeking a Customer Data Administrator to provide essential internal support, ensuring that all incoming customer data is reviewed for accuracy and completeness, corrected where necessary, and accurately imported. You will support the technical execution of data entry and file imports, while maintaining the internal records and project status updates that drive our onboarding process.<ul style="min-height:1.5em"><li>Data Quality Assurance: Critically review and verify customer documentation to identify and resolve errors prior to system integration.</li></ul><ul style="min-height:1.5em"><li>Technical Data Management: Execute precise data imports via file uploads and manual entry to ensure platform integrity.</li></ul><ul style="min-height:1.5em"><li>Support Documentation: Develop clear data format guidelines and assist the Onboarding Lead in delivering initial system training.</li></ul><ul style="min-height:1.5em"><li>Project Administration: Manage internal records, track project milestones, and maintain detailed notes from customer consultations.</li></ul><ul style="min-height:1.5em"><li>Cross-Functional Liaison: Facilitate seamless communication between the Sales, Support, and Development teams to streamline the onboarding workflow.</li></ul>Skills & ExperienceSystems, Data & Accuracy<ul style="min-height:1.5em"><li>Able to learn new software systems quickly (CRM, onboarding, and internal tools)</li></ul><ul style="min-height:1.5em"><li>Highly detail-oriented with a strong focus on data accuracy</li></ul><ul style="min-height:1.5em"><li>Confident spotting patterns, inconsistencies, and errors in data</li></ul><ul style="min-height:1.5em"><li>Strong understanding of data, reporting, and record-keeping best practices</li></ul><ul style="min-height:1.5em"><li>Strong Excel skills, including formulas, data tracking, and reporting</li></ul>Communication & Coordination<ul style="min-height:1.5em"><li>Clear, professional written English</li></ul><ul style="min-height:1.5em"><li>Able to explain processes clearly to internal teams and customers</li></ul><ul style="min-height:1.5em"><li>Comfortable supporting customers when needed on processes and onboarding check-ins</li></ul><ul style="min-height:1.5em"><li>Personable and confident working with customers and internal stakeholders</li></ul><h2>Recruitment process:</h2>Here’s what you can expect and who you will speak to during the interview process.Intro Call with our Talent Team - (30 mins)Hiring Manager Interview with Hiring Manager (Onboarding Specialist and Sales Engineer) - (45 mins)Case Study take home taskFinal interview with Head of Customer Accounts - (30 mins)

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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