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Customer Service Associate-BASE CAMP - Part-time

February 21, 2026

Job Summary:

Each shift at Base Camp is busy and involves many tasks. A Customer Service Associate is the face of Base Camp, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee, prepare and stock other dispensed beverages and supplies.
Maintain cleanliness of the interior building including restrooms.
Check-in vendor deliveries, ensuring all products invoiced are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items. Learn hot and cold requirements.
Attend store team meetings and contribute your concerns and ideas.
Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
Be knowledgeable about and follow company policies.
Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
Treat customers, co-workers, and vendors as you would want to be treated.
Maintain a positive attitude.
Performs other similar or related duties as assigned.

Skills & Qualifications:

Must be 19 years of age to sell alcohol.
Preferred convenience store or grocery store experience as a cashier.
Service orientation-Actively looking for ways to help people.
Strong oral and written communication.
Able to follow directions and remain calm under pressure.
Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
Must be in physically good shape and able to stand during the entire work shift.
Able to operate Passport cash register and count change to customers.

Job Summary:

Each shift at Base Camp is busy and involves many tasks. A Customer Service Associate is the face of Base Camp, so providing a superior customer experience is always our priority. You will be considered an important contributing member of the team. Your efforts will be supported, guided, and encouraged. Your own drive and skills are the only limits to your career opportunities. We offer a career, not just a job. The following positions in our company have been filled by people who started in the store: Assistant Manager, Store Manager, District Manager, Pricebook Coordinator, Merchandising Director, Training Director, IT Director, and CEO.

Duties:

Provide fast, efficient, friendly customer service. Always greeting and thanking all customers and resolving any customer concerns that may arise.
Report to work on time.
Enter all sales in the Passport at the time of sale.
Brew coffee, prepare and stock other dispensed beverages and supplies.
Maintain cleanliness of the interior building including restrooms.
Check-in vendor deliveries, ensuring all products invoiced are received.
Complete and submit daily paperwork.
Restock, face, and clean shelves and coolers. Verify no out-of-date merchandise exists.
Maintain the cleanliness of the exterior building, fuel pumps, and parking lot.
Prepare and stock fast food items. Learn hot and cold requirements.
Attend store team meetings and contribute your concerns and ideas.
Be flexible with changes, including the possibility of rotating shifts, exchanged shifts, and extra hours in emergencies.
Be knowledgeable about and follow company policies.
Be safety and security conscious, following guidelines set out in the safety manual, and report any incidents to your store manager immediately.
Treat customers, co-workers, and vendors as you would want to be treated.
Maintain a positive attitude.
Performs other similar or related duties as assigned.

Skills & Qualifications:

Must be 19 years of age to sell alcohol.
Preferred convenience store or grocery store experience as a cashier.
Service orientation-Actively looking for ways to help people.
Strong oral and written communication.
Able to follow directions and remain calm under pressure.
Occasionally requires lifting or moving up to 50 pounds. Frequently requires lifting or moving up to 25 pounds.
Must be in physically good shape and able to stand during the entire work shift.
Able to operate Passport cash register and count change to customers.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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