Customer Support fresher

Job description:

Company: Green Delight Innovations Private Limited
Location: Ganapathy Athipalayam Pirivu
Employment Type: Full-time

About the Company

Green Delight Innovations Private Limited is one of India’s leading manufacturers of hygiene products, creating plant-based, eco-friendly personal care solutions. Manufactured in certified facilities and recognized with multiple national and state awards for quality and innovation, we are a purpose-driven organization committed to sustainability, customer well-being, and continuous improvement. With a growing team of 55+ employees, we foster a supportive, ethical, and performance-focused work culture that encourages creativity, collaboration, and professional growth.

Position Overview

We are seeking a proactive and customer-focused Customer Relationship fresher to strengthen relationships with clients, distributors, and partners. The ideal candidate will serve as the primary point of contact for customers, ensuring satisfaction, resolving concerns, and supporting business growth through excellent service and relationship management.

Key Responsibilities

  • Build and maintain strong, long-term relationships with customers, distributors, and retail partners
  • Act as the primary point of contact for customer inquiries, orders, and service requests
  • Address and resolve customer complaints or concerns in a timely and professional manner
  • Coordinate with internal departments (sales, production, logistics) to ensure smooth order processing and delivery
  • Monitor customer satisfaction and gather feedback to support product and service improvements
  • Maintain accurate customer records and update CRM systems regularly
  • Identify opportunities for upselling and cross-selling eco-friendly hygiene products
  • Assist in on boarding new customers and partners
  • Prepare reports on customer interactions, sales trends, and retention metrics

Required Qualifications

  • Bachelor’s degree in Business Administration, Marketing, or a related field
  • 0–1 years of experience in customer service, client relationship management, or sales support
  • Strong communication and interpersonal skills
  • Problem-solving mind set with the ability to handle customer concerns professionally
  • Proficiency in MS Office and CRM software
  • Ability to work in a collaborative, fast-paced environment

Preferred Skills

  • Strong negotiation and relationship-building skills
  • Data-driven approach to customer satisfaction and retention

What We Offer

  • Opportunity to work in an award-winning, sustainability-focused organization
  • Supportive and ethical work culture
  • Career growth and learning opportunities
  • Competitive salary and performance-based incentives

Interview Process

  • Primary Screening
  • Communication Round
  • Final Round with Management

Contact Details

HR Contact Number: 7845894914

Email ID :hr.gdiltd@gmail.com

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person

Job Type: Full-time

Pay: ₹9,473.46 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...