Customs Account Analyst, Intermediate

About the position

This position is responsible for preparing and handling documentations as well as monitoring and coordinating customs release for import of goods.

Responsibilities

  • Provide the highest level of customer service to clients, vendors, and service providers
  • Handle queries and resolve issues with Customs clearance such as reject notices, eManifest errors, paper packages and RMD Corrections
  • Prepare customs documents, complete entries and invoicing
  • Conducting tariff research and classification, data entry of Import and Export
  • Accurately complete final Invoicing of customs entries to CBSA within the allotted timeframe.
  • Good written and verbal communication skills.
  • Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook.
  • Demonstrate your meticulous attention to detail by ensuring accuracy and decision making.
  • Driven by results working in a fast paced environment.
  • Maintain a well-organized calendar to balance meetings, tasks, and future initiatives.
  • Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively.

Requirements

  • High school diploma or equivalent.
  • Minimum 2 years in custom brokerage or logistics experience.
  • Basic knowledge of FTA and PGA.
  • Intermediate knowledge of the LVS program.
  • Intermediate MS Office knowledge.
  • High level of organization, time management and attention to detail.
  • Completion of complex entries.
  • Must be legally eligible to work for the Company at all times.
  • Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MEX

Benefits

  • Competitive salary, benefits package, and matching retirement plan
  • A friendly, collaborative work environment
  • Opportunities for professional development & ongoing learning
  • A chance to be part of a growing organization
  • Remote work arrangement available for applicants who are not local to a Buckland office.
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