Fast Facts

Amplify is seeking a meticulous Data Coordinator to manage and ensure the accuracy and security of Customer Experience data in a fully remote position within the United States.

Responsibilities: Key responsibilities include accurate data entry and management, adherence to data security policies, generation of custom reports, and training staff on data practices.

Skills: Proficiency in data entry software, excellent attention to detail, communication skills, and understanding of data security practices are required.

Qualifications: A Bachelor's degree in a relevant field or equivalent experience, with preferred knowledge in Salesforce, data visualization tools, and basic programming languages like SQL.

Location: This position is fully remote within the United States with no additional travel requirements.

Compensation: $69000 - $79000 / Annually

Fast Facts

Amplify is seeking a meticulous Data Coordinator to ensure the accuracy and security of Customer Experience data through data entry, audits, and collaboration across departments. This remote role focuses on improving operational processes and automating reporting to drive data excellence.

Responsibilities: Key responsibilities include accurate data entry and management, ensuring data quality, generating routine and custom reports, creating documentation, training staff on data practices, and adhering to data security policies.

Skills: Proficiency in data entry software and database systems is required, along with excellent attention to detail, communication skills, and a strong understanding of data security practices.

Qualifications: A Bachelor's degree in a relevant field or equivalent experience is needed, along with experience in data management. Preferred qualifications include familiarity with Salesforce, data visualization tools, and basic programming languages like SQL.

Location: This position is fully remote within the United States with no additional travel requirements.

Compensation: $69000 - $79000 / Annually

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 15 million students in all 50 states. For more information, visit amplify.com.

Job Description:

The CX Data Coordinator ensures the accuracy, integrity, and security of Customer Experience (CX) data through detailed data entry, ongoing audits, and timely resolution of discrepancies in a fast-paced environment. This highly detail-oriented role partners across CX, Business Systems, and other stakeholders to maintain data continuity, improve operational processes, and support departmental goals. The Coordinator develops reporting and dashboards, automates recurring reports, maintains process documentation, and trains team members on effective data practices to drive efficiency and data excellence.

Essential Responsibilities:

Data Entry and Management (30%):

• Accurately input and update data in databases, spreadsheets, and other data repositories.
• Regularly audit and verify the integrity of data to ensure accuracy and consistency.
• Resolve any discrepancies or errors in the data and take corrective actions.
• Communicate project timelines and updates to various stakeholders.
• Coordinate, organize, and prioritize multiple tasks/priorities in a fast-paced environment during benchmark periods.

Data Quality Assurance (15%):

• Implement and enforce data quality standards and protocols.
• Ensure data accuracy, integrity, and accessibility across all organizational systems.
• Analyze datasets to identify trends, insights, and opportunities for operational improvement.
• Collaborate with relevant stakeholders to improve data quality processes.
• Conduct regular data analysis to identify trends, opportunities, and areas for operational improvement.

Collaboration (20%):

• Work closely with other teams, such as Business Systems, Product Data Integrity, IT, Human Resources, etc. to understand data requirements and ensure data consistency.
• Collaborate with various levels of management within the department to align on project goals and deadlines.
• Provide support to colleagues in accessing and interpreting data as needed across the department.

Reporting (20%):

• Generate and distribute routine reports based on established schedules.
• Assist in the development of custom reports for special projects across CX.
• Create automated reporting processes where possible to streamline data delivery to stakeholders and increase efficiency.

Documentation (5%):

• Create and maintain comprehensive documentation related to data entry procedures and standards.
• Develop and update data dictionaries to ensure consistent terminology across the department/organization.

Training and Support (5%):

• Train new staff on data entry procedures and best practices to ensure accurate and efficient data entry.
• Provide ongoing support and guidance to team members regarding data-related queries and issues.

Data Security (5%):

• Implement and adhere to data security and privacy policies to ensure the protection of sensitive information.
• Collaborate with the IT team to ensure data protection measures are in place and up-to-date.

Minimum Qualifications:

• Bachelor's degree in a relevant field (e.g., information management, business, computer science) or equivalent work experience
• Proven experience in data entry and data management roles
• Strong proficiency in data entry software and database systems
• Excellent attention to detail and accuracy in data handling
• Effective communication skills and the ability to work collaboratively in a team environment
• Understanding of data security and privacy best practices
• Proficiency in Google Workspace and Microsoft Office Suite
• Developing data models and algorithms
• Ability to learn and adopt new tools and methods for data collection and reporting

Preferred Qualifications: 

• Experience with Salesforce and/or NetSuite
• Familiarity with data visualization tools (e.g., Tableau)
• Knowledge of basic programming languages (e.g., SQL) is a plus
• Experience with data cleaning and transformation processes
• Previous experience in a similar industry or domain is advantageous
• Enthusiasm for and comfort within a fast-paced company culture
• Certified PM or agile PM certification

Individuals who are successful in this role are:

• Analytically minded. Naturally curious about data patterns and able to translate numbers into strategic insights
• Detail-oriented with big-picture awareness. Meticulous in execution while understanding organizational impact.
• A data storyteller. Able to translate complex datasets into clear, actionable insights.
• A systems thinker. Able to see connections between different departments, processes, and data sources
• Comfortable with ambiguity. Able to work effectively in dynamic environments and navigate unclear situations
• A proactive problem-solver. Identify issues before they become problems and develop practical solutions
• Technically adaptable. Quick to learn new software and platforms while maintaining expertise in core tools
• An effective communicator. Able to present complex information clearly to both technical and non-technical audiences
• Collaborative by nature. Skilled at building relationships and working across departments without formal authority
• Mission-driven. Genuinely passionate about the organization's purpose and committed to its success
• Process-improvement focused.Constantly looking for ways to make operations more efficient and effective
• Reliable under pressure. Able to manage multiple priorities and deliver quality work within tight deadlines

 What we offer:

Salary is only one component of the Amplify Total Rewards package, which includes a 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, and access to best-in-class development programs. The gross salary range for this role is $69,000 - $79,000. This role is eligible to earn an annual discretionary bonus that rewards individual and company performance.

Amplify is an Equal Opportunity Employer. Amplify makes employment decisions based on qualifications and merit, and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, veteran status, or any other legally protected characteristic or status.

Amplify is committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. If you have a disability and need an accommodation in connection with the application or hiring process, please email hiringaccommodations@amplify.com.

.  

If you are selected for employment, a background check will be required. As required by state and local laws and district policies, you may be required to provide additional documentation, such as proof of vaccination, or submit to enhanced background screening, such as fingerprinting.

Amplify is an E-Verify participant.