<h2><strong>Position Summary</strong></h2><p>A leading healthcare organization is seeking an experienced <strong>Desktop Support Technician</strong> to provide high‑quality technical and customer support across hospital and clinical environments. This individual will play an important role in supporting frontline caregivers by ensuring that end‑user technologies remain reliable, functional, and well‑maintained.<p>This is an excellent opportunity for an IT professional who enjoys hands‑on technical work, thrives in fast‑paced settings, and is committed to delivering an exceptional customer experience.</p><hr /><h2><strong>Key Responsibilities</strong></h2><ul><li>Deliver onsite desktop support within hospital and clinical environments.</li><li>Troubleshoot Windows desktop hardware and software issues for clinical and administrative staff.</li><li>Image, deploy, and reboot PCs; support device preparation and equipment lifecycle tasks.</li><li>Program communication devices (e.g., pagers) and manage IT inventory.</li><li>Assist with ticket resolution and contribute to reducing existing backlogs.</li><li>Work independently while following established processes, documentation standards, and workflow guidelines.</li><li>Adapt effectively to process updates and perform under urgent or high‑pressure situations when needed.</li></ul><hr /><h2><strong>Required Qualifications</strong></h2><ul><li><strong>1–2 years of professional IT experience</strong> in roles such as Service Desk, Help Desk, or Desktop Support.</li><li><strong>3–5 years of professional customer service experience</strong>, demonstrating strong communication and interpersonal skills.</li><li>Proven ability to troubleshoot desktop and end‑user technology issues.</li><li>Ability to work independently, follow instructions, and maintain professionalism in sensitive hospital settings.</li><li>Strong customer service skills, with the ability to support caregivers and work respectfully around patients.</li></ul><hr /><h2><strong>Preferred Qualifications</strong></h2><ul><li>Experience within a healthcare, hospital, or regulated environment.</li><li>Ability to stay organized, multitask, and maintain a “hustle mentality” to meet high expectations.</li><li>Personal vehicle for local site travel (mileage reimbursed from warehouse to healthcare locations).</li></ul><hr /><h2><strong>Work Environment</strong></h2><ul><li>Hospital and clinical facilities with a strong emphasis on professionalism and patient sensitivity.</li><li>Warehouse environment for imaging, staging, and deployment tasks.</li><li>Requires comfort working under tight timelines and occasional high‑urgency situations.</li><li>Must be adaptable and open to evolving processes.</li></ul><strong>Job Type & Location</strong><p>This is a Contract position based out of Portland, OR.</p><strong>Pay and Benefits</strong><p>The pay range for this position is $20.00 - $23.00/hr.<p>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)</p><strong>Workplace Type</strong><p>This is a fully onsite position in Portland,OR.</p><strong>Application Deadline</strong><p>This position is anticipated to close on Mar 24, 2026.</p>h4>About TEKsystems: <p>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. </p> <p>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p> <h4>About TEKsystems and TEKsystems Global Services </h4> <p>We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.</p> <p>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p>