Digital Content & Catalog Specialist - Joe V’s Smart Shop - Dallas or San Antonio

About the position

Joe V Smart Shop’s eCommerce team will help define how we shop online, shaping customer experience, driving impact, improvement, and innovation to create a truly frictionless online shopping experience as we launch and grow our online business. As a Digital Content & Catalog Specialist , you’ll combine your passion for solving problems with curating compelling, world-class content for our customer-facing digital ecosystems to drive high levels engagement, conversion and systems accuracy. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that makes H-E-B The Greatest Retailing Company. This position may be based in Dallas or San Antonio and requires a hybrid schedule of three days per week in the office. Do you have a: HEART FOR PEOPLE... commitment to work hard to make sure your Customers and Partners feel appreciated and respected? HEAD FOR BUSINESS... the know-how to combine first-class customer service and merchandising / selling? PASSION FOR RESULTS... ability to meet sales goals in a fast-paced environment while handling multiple, concurrent tasks?

Responsibilities

  • Maintain daily operations of our customer-facing site and app
  • Partner with vendors and procurement for product set-up including variant and attribute maintenance
  • Collaborate with eMerchandising team daily regarding site maintenance, product collections, and special projects
  • Curate and deploy compelling, world-class product content for our customer-facing digital ecosystems. Content may include product descriptions, images, attributes, videos, nutrition content, and more
  • Ensure maintenance of product hierarchy across platforms
  • Respond to store and procurement requests
  • Problem solve and build process improvements
  • Resolve site issues and drive 100% accuracy for product availability, pricing, and promotions
  • Submit and follow up on platform defects

Requirements

  • A related degree or comparable formal training, certification, or work experience
  • 2+ years of experience in a retail or eCommerce environment
  • Advanced computer, tablet, and smart phone skills

Nice-to-haves

  • Proficiency in Excel, Word, and Photoshop
  • Product set-up skills including variant and product group maintenance
  • Solid verbal and written communication skills
  • Online/Internet familiarity
  • Strong interpersonal skills in a team environment
  • Ability to consistently demonstrate professionalism and respect
  • Ability to adapt to an ever-changing environment
  • Passion for quality, attention to detail and strong follow-up
  • Self-motivated with a keen sense of urgency
Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...