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Director, Data Science, Retail Media (USA) Sam's Home Office AR Bentonville Home Office
Position Summary... What youll do... Why Sam’s Club MAP? At Sam’s Club, we are member obsessed. We look to add value to the Sam’s Club membership, and we partner with suppliers to bring unique and exciting values to our members. The Sam’s Club Member Access Platform (MAP) is the nexus of the Supplier -Marketer- Merchant partnership and is responsible for delivering our suppliers (advertisers) impactful omnichannel advertising member experiences that are married with measurable insights. Why MAP MINDS team? The MAP Measurement, Insights and Data Strategy (MINDS) team is part of the Sam’s Club Member & Insights Center of Excellence org that is dedicated to supporting the retail media MAP business unit. It is comprised of two key workstreams - Performance Measurement & Insights team and Media Science & Experimentation team. MAP MINDS plays a critical role in MAP’s accelerated growth by bringing the power of 1st party deterministic membership data and advanced data science and innovative measurement approaches together to offer trusted data and insights to MAP advertisers and MAP internal teams. What will you do? The Director of Performance Measurement & Insights will lead a team of data scientists and analysts to deliver tailored measurement and insights services with a focus on MAP Joint Business Partners’ (JBP) return on MAP investment and actionable audience insights, leveraging rich 1P membership data. This role will collaborate with internal cross-functional leaders from Sales, Marketing, Operations, Product, and Engineering. Also, responsible for building and deploying AI solutions that help accelerate and/or scale measurement and insights services and continuously advance measurement methodologies to fit new ad products made available to MAP advertisers. Who is an ideal candidate? The ideal candidate will be a seasoned leader and hands-on problem solver in advanced data science and analytics with strong prior retail media and digital/instore ad experiences (display, sponsored product, offsite, programmatic, video, social commerce, DOOH, and in-store media, among others). Having a successful track record of leading and growing a team of motivated analytics resources with empathy and humility, the candidate must have a strong technical working knowledge in causal studies, principles of experimentation, ML models, and data strategy. This role will report directly into the Sr. Director, Head of Measurement, Insights, and Data Strategy. What are the key responsibilities? • Own the end-to-end measurement strategy for MAP, spanning onsite/offsite, sponsored products, display/video, programmatic, social, and in-club media such as samples and demos. • Oversee accurate and timely delivery of contractually obligated measurement and insights services to MAP advertisers, Sales and Client Services per JBP services matrix. • Partner with product and engineering teams to design production adtech systems • Establish data quality and integrity controls for pipelines; implement monitoring and root-cause processes. • Translate complex measurement concepts into market-ready narratives, documentation, and training for Sales, Account Management, and advertiser clients. • Provide technical feedback on modeling approaches and solution architecture • Meet with advertisers to explain the benefits of MAP media, measurement approaches, and highlight key performance results. • Own the measurement and insights innovation roadmap for annual planning and prioritization to inform new additions and deletions from MAP JBP benefits matrix. • Ideate and develop AI solutions to help automate and scale campaign performance measurements and insights. • Manage and mentor a team of measurement leads/analysts; set operating rhythms, performance goals, and development plans. What are the qualifications? • Bachelors, masters or advanced degree in Statistics, Data Science, Digital Marketing, Machine Learning, Mathematics, Computer Science or related field • 10+ years of experience in retail media (required), digital media, marketing measurement, experimentation and site/ search analytics; minimum 2 years of supervisory experience • Experience with python - writing tests, developing ETL flows, calling APIs • Experience working cross-functionally product and technical teams • SQL knowledge, spark SQL preferred • Strong Ad tech and prior Retail Media working knowledge is required • Outstanding analytical and communication skills; develop presentation slides and narratives • Comfortable with ambiguity and thrive in an environment with rapid change At Sams Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet! -Health benefits include medical, vision and dental coverage -Financial benefits include 401(k), stock purchase and company-paid life insurance -Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see - Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company paid education benefit program for full-time and part-time associates in arenaflex and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by arenaflex. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.arenaflex. Bentonville, Arkansas US-09930: The annual salary range for this position is $130,000.00 - $260,000.00 San Bruno, California US-08848: The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). ㅤ ㅤ ㅤ ㅤ Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 6 years experience in an analytics related field. Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years experience in an analytics related field. Option 3: 8 years experience in an analytics or related field Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following arenaflex’s accessibility standards and guidelines for supporting an inclusive culture. Primary Location... 2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America arenaflex and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Apply tot his job