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Director of Video Content & Production

March 11, 2026

About the Company: Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose℠, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com. Salary: 90k to 115k Only profiles with attached portfolios will be considered Rate is building brands that show up in culture, not just in categories. We’re looking for a Director of Video Content & Production who knows how to create content that feels real, current, and worth watching. This role will own the strategy and execution of lifestyle-driven video content that elevates Rate across social, digital, broadcast, and experiential channels. You’ll help shape how the brand shows up day to day, capturing stories that connect with people beyond transactions and position Rate as a brand consumers genuinely want to engage with. If you live at the intersection of storytelling, culture, and execution and can take an idea from concept to final delivery without losing momentum, this role is for you. What You’ll Do<ul><li>Lead the full video content lifecycle from concept through production and post</li><li>Develop lifestyle-forward content including brand stories, social-first series, short-form video, testimonials, behind-the-scenes content, and event coverage</li><li>Partner with marketing, creative, social, and executive leadership to translate strategy into compelling visual storytelling</li><li>Build content calendars aligned to campaigns, product launches, and cultural moments</li><li>Scout locations, coordinate talent and crews, and manage shoot logistics</li><li>Direct on-set production while ensuring brand consistency and production quality</li><li>Oversee editing, sound, color, motion graphics, and final asset delivery across platforms</li><li>Optimize content for performance across Instagram, TikTok, YouTube, paid media, web, and internal channels</li><li>Track performance metrics and refine content based on engagement and conversion insights</li><li>Build and manage relationships with freelance creators, influencers, and production partners</li></ul> What We’re Looking For<ul><li>5+ years of experience producing lifestyle, brand, or commercial video content</li><li>Strong portfolio that demonstrates modern storytelling and social fluency</li><li>Deep understanding of platform-native content and how audiences consume video today</li><li>Ability to think strategically while staying hands-on in execution</li><li>Experience managing budgets, timelines, and multiple projects at once</li><li>Strong on-set presence with the ability to lead crews and collaborate cross-functionally</li><li>Comfortable working in a fast-paced, entrepreneurial environment</li><li>Experience in financial services, consumer brands, or high-growth companies is a plus</li></ul> Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law. The company offers a comprehensive benefits program to eligible employees, including eligibility to participate in a company-sponsored 401(k); vacation benefits; eligibility for medical, dental, vision, and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; critical care insurance; personal accidental insurance; commuter benefits; pet insurance; certain time off and leave of absence benefits; well-being benefits (e.g., employee assistance program); and other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources). Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures. Applications are being accepted for the next 30 days.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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