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Emergency Services Operator - Represented/Tariff
About Diamond Infrastructure Solutions (websiteopens in a new tab)
Diamond Infrastructure Solutions is an infrastructure-focused company strategically located in the U.S. Gulf Coast – the heart of U.S. manufacturing. The company is comprised of ~2700 employees and contractors that are driven by a customer-first entrepreneurial mindset, offering expertise and turn-key services to more than 70 on-site and off-site customers across the U.S. Gulf Coast. The company is built upon the foundation of Dow’s world-leading operational excellence to deliver best-in-class services and reliability.
Our vision is to be the trusted leader in infrastructure—delivering reliable, sustainable, and cost-effective solutions that adapt to our customers’ evolving needs. At Diamond Infrastructure Solutions, we empower growth across the U.S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class assets, scale, and expertise, we help our partners optimize costs, accelerate their ambitions, and achieve lasting value through every project and partnership.
Our People are the integral ingredient to our culture of employee ownership and excellence-driven core values. An unwavering focus on employee & asset safety and the generational impact to our environment & surrounding communities is critical. Together we will strategically deliver Focused Growth while positioning the organization to leverage industry megatrends for sustained success.
*This role is aligned to the Diamond Infrastructure Solutions (“Diamond Infra”) company and will be seconded from Dow to Diamond Infrastructure Solutions until January 1, 2027. At that time, the role will become directly aligned to the Diamond Infrastructure Solutions Company. *
About You and this Role
Diamond Infrastructure Solutions has an opportunity for an
Emergency Services Operator(EMT/Firefighter) in Texas Operations A&B Sites at the Freeport site. The Freeport site has over 3000 employees and is a 24 hour / 7-day operation including holidays.Diamond Infrastructure Solutions is looking for technically capable Emergency Services Technicians who embrace change, adapt quickly, make decisions rapidly, possess self-confidence and leadership skills and enjoy being lifelong learners. Diamond Infrastructure Solutions offers a variety of career opportunities to assume responsibility for business accomplishments as indicated by "measures of performance" and to participate in group activities.
Responsibilities
- Perform all work activities in a safe team environment and follow operating discipline, procedures and practices to ensure a safe and efficient operation of assigned duties related to the function.
- Physical ability to lift hoses, climb ladders and multiple flights of stairs, bolt flanges, operate valves, fire pumps and other emergency equipment and vehicles as part of the job.
- Utilize troubleshooting skills to resolve deviations and problems and accurately complete all required paperwork.
- Effectively communicate with internal and external stakeholders to resolve all process issues.
Required Qualifications
- A minimum of a High School Diploma or GED is required.
- Texas Department of State Health Services (TDSHS) or National Registry EMT/Basic certification.
- Ability to work in inclement weather.
- Ability to work a rotating 12-hour shift, overtime, holidays, and weekends.
- Must have a current, valid US driver’s license.
- A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.
Preferred Qualifications
- Texas Department of State Health Services (TDSHS) or National Registry Paramedic certification.
- Firefighter 1 certification.
- Industrial firefighting experience or process operator experience.
- Certification in confined space / high angle rescue.
Physical Requirements
Must be able to do the following with or without a reasonable accommodation.
- Must be willing and able to work in such environments wearing safety equipment, such as earplugs, goggles, respirators, and steel-toed shoes.
- Must be willing and able to work in such environments with frequent standing, walking, bending, reaching, and lifting up to 50 pounds wearing full firefighting ppe or equivalent.
- Must be willing and able to work in such environments with tight or closed-in spaces.
- Must be willing and able to climb stairs/ladders and working high off the ground.
Your Skills
- Emergency Response - Knowledge of firefighting, EMS, Hazardous Materials, and Security best practices.
- Adaptability - Ability to embrace change, align with department and company goals, and help coach the team through changes.
- Positive Attitude/Influence - Ability to be punctual, reliable, respectful, and team-oriented in all interactions.
- Initiative - Ability to identify, take ownership, and drive improvements of work practices. Ability to proactively seek help and escalate to leadership when needed.
- Communication - Ability to speak clearlyduring both routine and emergency situations and to accurately and to thoroughly document activities and other communications as needed.
- Interpersonal Skills/Teamwork - Ability to collaborate effectively, share knowledge, and foster inclusive communication with team and stakeholders.
- Administrative &Organizational Skills - Ability to stay current on training, manage tasks effectively, communicate absences early, and handle competing priorities.
- Microsoft Applications -Proficiency in Microsoft applications, such as Word and Excel, and can learn new systems quickly.
- Leadership - inspire others and lead them through influence.
Additional Notes
- No relocation assistance is available for this position.
Benefits – What Diamond Infrastructure Solutions offers you
We invest in you.
Diamond Infrastructure Solutions invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Vibrant network of Employee Resource Groups (ERGs) designed to foster inclusion and belonging. With ten ERGs spanning diverse interests and identities, there’s a group for everyone. Employees are encouraged to join and actively participate.
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
Transportation allowance (availability varies depending on location)
Meal subsidiaries/vouchers (availability varies depending on location)
Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Diamond Infrastructure Solutions is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.
