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Field Service Engineer - Vending
Pay: £30,000.00-£32,000.00 per year
Job Description:
Role Summary
We are looking for a skilled Vending Engineer to support the delivery, setup, removal, and ongoing servicing of vending, coffee, and water machines across customer and company locations.
This role plays a key part in ensuring equipment performs reliably, safely, and to a high standard, while delivering excellent service to customers. The position also supports environmentally responsible working practices, focusing on efficiency, waste reduction, and sustainability.
Key Duties and Responsibilities
Install, set up, relocate, and remove vending, coffee, and water machines in line with technical and manufacturer guidelines.
Carry out routine servicing and preventative maintenance to reduce breakdowns and extend machine life.
Attend breakdowns and service requests, diagnosing issues and completing repairs quickly to minimise disruption.
Complete site visits and surveys ahead of new installations or equipment moves.
Program, adjust, and calibrate machines, including drink settings and system controls.
Manage warranty repairs and ensure service records are completed accurately.
Provide basic user training and handover support following new equipment installations.
Transport and position equipment safely during deliveries, upgrades, and relocations.
Continuous Improvement & Best Practice
Support a proactive and responsive service culture within the engineering team.
Apply sustainable engineering methods, including responsible disposal, reuse of parts, and recycling of materials.
Assist with initiatives aimed at reducing environmental impact, such as efficient route planning and energy-saving practices.
Work in line with all health, safety, and environmental policies and procedures.
Identify repeated technical or service issues and suggest improvements to enhance overall performance and customer satisfaction.
Skills, Knowledge & Experience
Strong practical knowledge of vending and coffee machine mechanics and electronics.
Demonstrated experience in fault diagnosis and repair of vending and coffee equipment.
Background in commissioning and decommissioning machinery within a food or beverage environment.
Understanding of water filtration systems, grinder setup, and coffee extraction principles.
Familiarity with AVA health, hygiene, and safety standards.
Full UK driving licence with willingness to travel between sites.
Confident communicator with a professional and customer-focused approach