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Field Service Representative (2nd Shift) - Radiology - New York, NY

February 19, 2026

<table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td colspan="4"><table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="background-color:white"><img src="https://career.bayer.com/sites/g/files/kmftyc1291/files/Internal%20Job%20Postings.jpg" border="0"></td></tr></tbody></table></td><td> </td></tr><tr><td style="vertical-align:top" colspan="4"> Field Service Representative (2nd Shift) - Radiology - New York, NY </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr></tbody></table>PURPOSE The primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction. The position is also responsible for assisting in reaching Service Zone Revenue targets with work group sales responsibilities ranging from 1 to 2 MM dollars and to communicate product sales opportunities to Sales and Applications team’s members as needed. Willingness to acquire and use sales skills is a must. Difficulties include extensive travel (50,000 to 75,000 driving miles per year), working with contaminated products, exposure to X-rays and Magnetic fields, sick patients and the need to lift heavy equipment (over 50lbs). Typical work week approaches 50 hrs and on-call duty as needed by Zone Service manager. This role will work primarily 2nd shift across the New York Metro area. Travel will be up to 75% within the territory. The candidate must live in or around New York, Long Island, Newark or Jersey City. YOUR TASKS AND RESPONSIBILITIES <ul><li>Perform preventive maintenance, repairs, and installations at end user customer sites using approved Bayer documentation;</li><li>Schedule and organize own work activities, ensure efficient operations;</li><li>Organize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits;</li><li>Responsible for proper return of all defective inventory for replenishment;</li><li>Price service calls, offering discounts or converting to full contracts when needed;</li><li>Generate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary);</li><li>Prepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Bayer dealers to finalize and ask for the order;</li><li>Interfaces heavily with Service Admin/MSRC billing processors to ensure proper & timely invoicing. Responsible to assist in collection activities within a given territory;</li><li>In some cases, generates customer interest and communicates to Service Marketing Rep;</li><li>Generates and communicates sales leads to respective sales rep for new product or disposable opportunities;</li><li>Maintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K;</li><li>Ensure all proprietary info is safe guarded from non-Bayer personnel, includes: Service & Training Manuals, Diagnostic and Calibration software, BIT keys, ect.</li></ul> WHO YOU ARE Bayer seeks an incumbent who possesses the following: REQUIRED QUALIFICATIONS <ul><li>Associate’s Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelor’s Degree in relevant discipline;</li><li>Equivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree;</li><li>Technical trade skills in areas such as, soldering, electrical installation & troubleshooting;</li><li>Prior experience in a customer facing role;</li><li>Demonstrated ability to work in a fast paced self-directed environment;</li><li>Good verbal and written competencies; along with flexibility and good judgment;</li><li>Ability to prioritize workload and tasks to maximize revenue;</li><li>Proficient in Microsoft Office product suite & comfortability in using company specific databases and CRM systems;</li><li>Ability to travel within assigned territory and nationally, at times overnight and extended time periods;</li><li>Must hold a valid driver's license.</li></ul> PREFERRED QUALIFICATIONS <ul><li>Demonstrated knowledge of Medical Device & Radiology business;</li><li>Prior experience in a Field Service Role and/or regulated industry.</li></ul> Employees can expect to be paid a salary between $64,000 to $94,000. Additional compensation may include overtime pay and/or a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc.. This salary range is merely an estimate and may vary based on an applicant’s location, market data/ranges, an applicant’s skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 10-30-25. #LI-USA#LI-AMS<table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top" colspan="4">YOUR APPLICATION</td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr></tbody></table><table style="width:970.0px" border="0" cellspacing="0" cellpadding="0"><tbody><tr><td style="text-align:justify;vertical-align:top" colspan="4">Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Science for a better life, we encourage you to apply now. Be part of something bigger. Be you. Be Bayer. To all recruitment agencies: Bayer does not accept unsolicited third party resumes. Bayer is an Equal Opportunity Employer/Disabled/Veterans Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. </td><td style="vertical-align:top"> </td></tr><tr><td style="text-align:justify;vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="text-align:justify;vertical-align:top" colspan="4">Bayer is an E-Verify Employer.</td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="text-align:justify;vertical-align:top" colspan="4"> </td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top;width:150.0px">Location:</td><td style="vertical-align:top;width:200.0px" colspan="3" rowspan="1">United States : New Jersey : Residence Based || United States : New Jersey : Jersey City || United States : New Jersey : Newark || United States : New York : Bronx || United States : New York : Brooklyn || United States : New York : Long Island || United States : New York : Manhattan || United States : New York : Queens || United States : New York : Residence Based || United States : New York : Staten Island </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top;width:150.0px">Division:</td><td style="vertical-align:top;width:150.0px" colspan="3" rowspan="1">Pharmaceuticals </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top;width:150.0px">Reference Code:</td><td style="vertical-align:top;width:150.0px" colspan="2" rowspan="1">854591 </td><td style="vertical-align:top"> </td><td style="vertical-align:top"> </td></tr></tbody></table><table style="width:970.0px" border="0" cellspacing="1" cellpadding="1" align="left"><tbody><tr><td colspan="3"> </td></tr><tr><td colspan="3"> </td></tr><tr><td colspan="3">Contact Us</td></tr><tr><td style="vertical-align:top" colspan="4"> </td><td style="vertical-align:top"> </td></tr><tr><td style="vertical-align:top;width:150.0px">Email:</td><td style="vertical-align:top;width:150.0px" colspan="2" rowspan="1">hrop_usa@bayer.com </td></tr></tbody></table>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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