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Head of Hotel Growth
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
At American Express Global Business Travel (AMEX GBT), we’re powering progress through travel. Our unrivalled choice, value and experience make us the world’s most trusted leader in corporate travel and events. We have an ambitious internal and external growth agenda, and we need dedicated, forward-thinking, and driven people to continue to pave the way.
The Head of Hotel Growth will be a key player in the evolution of the Hotel business at Amex GBT. Partnering across the whole company, you will help to define and implement the strategy that will propel our organisational effort to the next level. If you have a passion for imag ining what could be, as well as the attention to detail to go out and get it, then this role could be for you.
What you'll do
Partner across the business to deliver the Hotel Growth Strategy
D efine clear success metrics surrounding the implementation, and execution of our overall Hotel Growth strategy
Build business cases to secure stakeholder buy-in and executive sign off to drive proposed change agenda
Help to prioritise focus areas, defining the implementation roadmap, mobilising resources and leading cross-functional initiatives
Support the Hotel Commercial Director and the Hotel Leadership team to maximise revenue opportunities
Advocate for and champion divisional priorities through cross-divisional leadership, while maintaining a one-GBT approach that ensure s we do what’s best for the company
Lead proactive identification and mitigation of issues and risks. Leverage experience to anticipate risks in advance of impacts. Integrate business and cross-division perspective into issue/risk identification & mitigation. Decide mitigation strategies (when appropriate)
Apply knowledge of the business and financial impact of decisions/solutions to drive high-impact projects that support the organization and contribute to financial performance
Create an open and accountable environment across the broader cross functional Hotel team to enable on time delivery of initiatives.
Define reporting framework to keep executive leadership informed on Hotel as part of the overall business strategy , supporting the Director Business Planning & Operations to spot cross-initiative dependencies and issues to help drive the overall business strategy.
What we need from you
Bachelor's degree or MBA degree in a related field; or equivalent related professional experience
Extensive experience in program management and strategic initiative management
Strong demonstrated experience in organization design and culture, team and community and mentorship
Passionate about implementing the Hotel strategy by solving complex business challenges, planning and execution of strategic initiatives, and partnering with cross functional teams to drive a shared agenda
Strong communicator and can drive cross company collaboration, often through storytelling and persuasion to connect vision, strategy, and action plans at the organizational level
Ability to balance multiple priorities in a fast-paced environment across various teams and time zones, with a strong bias for action
Displays an analytical, innovative and creative approach with strong attention to detail
Demonstrates a critical understanding of business processes making recommendations for improvement, sponsoring and staging workshops/knowledge sessions to improve the organization's functional knowledge and acuity, and leveraging insights and subject-matter experts to overcome challenges
Ability to grasp new concepts quickly, process large quantities of data and make relevant connections to business implications
Location United Kingdom
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
