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[Hiring] TeleHealth Registered Nurse Registry @Centene Corporation
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team.
- Triage inbound calls, gather information, select appropriate triage guidelines, and disposition and care advice based on database protocols and department policies and procedures for a 24 hour per day/7 day a week operation.
- Provide clinical information and education for inbound and outbound calls providing oversight and support to the non-clinical staff.
- Conduct assessments of callers’ presenting symptoms.
- Develop, implement, and evaluate a plan of care for each caller presenting symptoms.
- Answer all calls in a timely manner.
- Maintain confidentiality of all caller and personnel issues.
- Document all call inquiries according to department policies and procedures.
- Participate in the collection of data for department quality projects.
- Promote recovery concepts and inspire hope.
- Possess and maintain a thorough grasp of clinical knowledge pertaining to various disease states, medications, treatments, etc.
- Comply with Federal and respective state’s laws regulating health management organizations and telephone information centers and all department standards and policies and procedures.
- Apply primary nursing knowledge while performing all aspects of assigned tasks.
- Perform other duties as assigned.
- Comply with all policies and standards.
Qualifications
- Graduate certificate from an accredited nursing program.
- 3+ years combined experience in critical care, pediatric, obstetrics, home health, school nursing, or emergency nursing.
- 5 years experience strongly preferred.
Requirements
- Registered Nurse (RN) State Licensure in the State of residence and Compact State Licensure required.
- Multiple State RN Licensures required.
- Texas Department of Family Service (DFPS) background required.
Benefits
- Competitive pay.
- Health insurance.
- 401K and stock purchase plans.
- Tuition reimbursement.
- Paid time off plus holidays.
- Flexible approach to work with remote, hybrid, field or office work schedules.