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Hourly Global Learning Assistant - Global Education Office
VCU's Global Education Office has an exciting opportunity for an
Hourly Global Learning Assistant!
The Hourly Global Learning Assistant will play a crucial role in
supporting VCU's Global Learning Office through a variety of
administrative and programmatic tasks. This position is ideal for
someone passionate about international education and student
services, offering a unique opportunity to gain hands-on experience
in a dynamic and globally-focused environment.
Key Responsibilities:
Typical duties of the Hourly Global Learning Assistant include, but
are not limited to:
Global Learning Support:
- Assist with international student insurance and medical resource information.
- Coordinate travel logistics and onboarding for new international students.
- Support matching and guest planning for inbound/outbound students.
- Track Peace Corps Prep (PCP) students and coordinate related events.
- Audit the website for inactive links and outdated information.
- Assist with outreach efforts, including creating materials and
coordinating student
participation in events. - Coordinate International Education Week activities.
- Support Global Learning hosted/sponsored events and programs.
- Create and disseminate event information for Global Learning populations.
- Provide administrative support for overseas payments and academic records.
- Assist with course maintenance and credit transfer processes.
- Manage communication between GEO's outreach programs, faculty,
staff, and
external partners.
- Provide front desk support, handling calls, emails, walk-ins,
and scheduling
requests. - Process student payments and reconcile application systems.
- Organize and maintain student records, supply closets, and office spaces.
- Manage office operations such as mail, answering phones,
scheduling meetings,
etc. - Support students through advising, program support, and other
services,
including processing student applications.
- Bachelor's degree and 1 to 3 years of relevant professional experience or an equivalent combination of education, training, and experience
- Proven experience as an administrative assistant, office manager, or similar role
- Exceptional written and verbal communication skills; ability to provide excellent service to faculty, staff, students, and outside constituents
- Experience leading or supporting events
- Strong organizational, time-management, and multitasking skills
- Proficiency in Google Suite, with the ability to learn new software as needed
- Ability to adapt to change and ambiguity; ability to work across departments
- Ability to work independently with minimal supervision
- Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a member of the VCU community
- Experience studying, living, volunteering, teaching, or working abroad
- Knowledge of a second language
- Familiarity with TerraDotta Software or similar web-based office and application management systems
- Proven ability to enhance office productivity and efficiency
- Advanced skills in Microsoft Office
- Design skills, including familiarity with Canva
- Experience in content creation for social media
- Ability to anticipate needs and proactively assemble appropriate resources
Salary Range: $17-$20/hour
FLSA Exemption Status: Non-Exempt
Hours per Week: up to 29 hours per week
