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Housing Preservation Programs Manager
About the position
Habitat for Humanity NYC and Westchester County is seeking a Housing Preservation Programs Manager (Manager) to assist with and expand our preservation programs. The Manager will report to the Director of Homeownership Programs. The Manager will provide technical assistance, training, education, and pre- and post-purchase services to applicants, tenants, homebuyers, and homeowners in both our home building and housing preservation programs. In addition, the manager will be actively involved in the Housing Services department as a whole, working with the team to develop and improve policies and procedures within the organization.
Responsibilities
- Provide weekly reporting to supervisor and team.
- Provide monthly impact tracking for programs and support quarterly management reporting for the organization.
- Work closely with Housing Services team to continue to maintain the department's client management system in HomeKeeper to meet all Housing Services' program needs.
- Work with Homeownership Programs Director to maintain and expand upon our Homeowner Help Desk series, which includes trainings on property tax benefits and assessments, and asset management for homeowners.
- Provide monitoring, compliance, and foreclosure prevention services to single family and multi-family homeowners in Habitat programs.
- Provide Technical Assistance, training, and stewardship services for Habitat Housing Preservation program portfolio including projects with Technical Assistance contracts and co-ops with annual monitoring contracts, and training services for HDFC, TIL, and ANCP properties per HPD's requirements and guidelines.
- Provide one on one assistance to tenants, shareholders, and members of Boards of Directors including responding to emails and phone calls.
- Attend meetings, conduct trainings, or other activities in-person or virtually with shareholders and tenants, as appropriate.
- Prepare consulting service reports per HPD guidelines and submit for billing and tracking via the organization's database.
- Maintain relationships with partner agencies and organizations involved in affordable co-op development, preservation and homeownership.
- Collaborate with Housing Preservation program team, including staff members from the Construction Preservation Services and Habitat NYC Community Fund.
- Develop and implement permanent affordability strategies in partnership with interdepartmental staff, as well as Interboro Community Land Trust.
- Work with Housing Preservation program team on budget preparation and analysis for potential co-op conversions.
- Support organizing efforts for residents of properties that are considering co-op conversion, including phone calls, door knocking, and attending resident meetings.
- Interface and strategize with building owners and tenants throughout various stages of conversion projects.
Requirements
- Bachelor's degree
- 3-5 years of affordable housing experience related to community/tenant organizing, asset and/or property management, post purchase, technical assistance, foreclosure prevention, cooperative housing and/or community land trusts.
- Experience or familiarity with NYC or NYS/federal funding, reporting, and compliance guidelines.
- Experience working in diverse, immigrant communities including multi-ethnic and multi-generational communities.
- Curriculum development and adult education and training experience.
Nice-to-haves
- Bilingual in English and Spanish preferred.
- Public speaking experience.
Benefits
- Comprehensive benefits package, including health, dental, and retirement plans.