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HVAC Specialist - Water Source Heat Pumps

February 19, 2026

Bosch Group is seeking an HVAC Specialist for Water Source Heat Pumps in New York, NY. The role involves providing technical support via phone and email to contractors and homeowners, assisting with product improvements, and performing occasional field troubleshooting. Candidates should have at least 3 years of relevant experience. The position offers competitive compensation, benefits, and relocation assistance to Londonderry, NH, with no weekend or on-call work. Company Description Company Description • ** Learn more about this job here: <a href="https://youtu.be/mCQNNpuPv4c">https://youtu.be/mCQNNpuPv4c</a> • ** Competitive compensation and benefits package! • ** Paid certifications and license renewals! • ** Relocation assistance to Londonderry, NH area • ** No weekend or on-call work! (Monday - Friday) Bosch Home Comfort is currently seeking an experienced Heating / Air conditioning Service Technician to join the Bosch team supporting our growing market of heating, cooling, and hot water systems. Great opportunity to use your field service knowledge in an office setting supporting Bosch Home Comfort customers and contractors in the field. Robert Bosch LLC is one of the world's largest private industrial companies. Bosch employs about 410,000 people worldwide and achieved over $78 billion Euros in sales in 2021. Bosch Home Comfort produces systems like Geothermal water source heat pump systems, Variable refrigerant flow air conditioning, hydronic boiler and water heating,connected thermostats and combined heating a power generation systems. • **This position will be located at the Londonderry, NH Bosch Home Comfort support center. Travel Expectation: Occasional travel (less than 5%). Job Description This position requires a service technician that is customer focused with Heating / Air conditioning and Hot Water and is adaptable to the changing needs of our expanding business. Job Duties & Responsibilities: • Provide phone and email based trouble shooting and applications assistance to contractors, dealers, engineers, architects and homeowners on hydronic heating, forced hot air, domestic hot water, air-conditioning, heat pumps. • Work with different departments to support new product introduction, provide guidance on currently supported products or assist in continuous improvement projects • Represent the business with root cause analysis in complaint resolution or technical investigation when required • Establish and maintain electronic support records of calls and emails • Review technical materials to verify correctness. Develop departmental technical documents and assist with technical videos • Provide trouble shooting and applications support internally to related departments and outside sales representatives • Provide peer level support developing others in area(s) of technical expertise. • Assist the business in continual product and process improvements and reducing warranty and goodwill costs • On-site field troubleshooting as needed • Perform other duties as required Qualifications Basic Qualifications: • High School diploma or GED • 3+ years of experience with a minimum of two of the following: Gas service, installations, controls, fuel combustion, heat exchange/transfer, fluid transfer, fresh air and exhaust systems, air conditioning, compressors, and domestic hot water systems Preferred Qualifications: • Oil service and installations is a plus • Gas, Oil license, NATE certification, Refrigerant Service EPA certification • Experience with geothermal and Direct Digital Controls (DDC) products is a plus • Strong problem solving skills; Adaptability; Willingness to take initiative • Diplomatic and strong interpersonal skills to handle customer escalations in a professional manner; Excellent customer orientation • Good verbal and written communication skills • Confidentiality, Aptitude to deal with sensitive information • Knowledge to function as a member of a team • Working proficiency in French, Spanish, and/or Portuguese. Additional Information Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable. BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition of Science and Technology) • AWIM (A World In Motion) By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled. Criminal background check and drug screening (including THC) required. Original job HVAC Specialist - Water Source Heat Pumps posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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