Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's IPASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the Intelligent Transportation Systems (ITS) Technician will support the day-to-day operations of the Tollway.

Essential Job Functions

Incumbents report directly to the ITS Manager.

Incumbents are responsible for maintaining equipment installed at 82 facilities and hundreds of roadside locations in 12 Northern Illinois counties.

ITS network equipment to be maintained now includes over 1,300 camera systems, 350 RTMS (roadside radar vehicle detection) systems, 8 Weigh In Motion (WIM) systems, 92 DMS signs, over 500 lane control signs, and 32 wireless queue management systems.

The ITS network is constantly growing and changing. The incumbent is required to work with Tollway contractors to assist in the integration of new ITS equipment.

Central ITS network control is at the Central Administration building, with thousands of pieces of ITS equipment at various sites all along the 294 miles of roadway and at all plazas and at many other facilities.

In addition to all the equipment listed above, there is all of the peripheral infrastructure such as fiber and copper cabling, video switches, analog fiber communication cards, video multiplexers, and video recorders which are located in many Tollway buildings.

The incumbent performs maintenance on ITS equipment and infrastructure according to manufacturers’ guidelines by inspecting, testing, and servicing the Tollway’s ITS equipment to ensure proper system operation, reduce downtime, ensure compliance with Tollway security policies, and to meet manufacturers’ specifications.

The incumbent is responsible for maintenance, system testing, monitoring, and repair on all Tollway ITS equipment to ensure reliable and efficient data acquisition and reporting to the public.

The incumbent, through documentation of personal activity, equipment maintenance reports, and station logs, ensure: equipment history, inventory control, and time accountability.

The principal challenges to the incumbents are: the wide variety of data acquisition and communications equipment installed in their area of responsibility, and balancing all the varying demands of this position.

This position also requires an extensive, in-depth understanding of the Tollway’s complex ITS system, and troubleshooting techniques on state-of-the-art embedded computer and video equipment and system configurations.

Day to day responsibility exists within this job through the prioritizing of maintenance, repairs, and the various service requests.

A main function of this position is to conduct site inspections at various Tollway facilities during regular work hours as well as subject to being "on-call". This is accomplished by incumbent use of a vehicle to travel to and from respective sites. Additionally, reports to Central Administration as necessary.

Qualifications

Education and Experience (Required)

• Associates Degree in Electronic Technology; or
  greater than 30 credit hours of related electronic courses and an “A+” Certification (documented); or 30 credit hours of IBEW “C” card Apprenticeship School.
• Incumbent must have a minimum of 5years experience in analog and digital electronic systems installation, testing, troubleshooting and field repair of video systems, sensor technology, power systems (including uninterruptible power supplies and solar power generation), Cisco networks, and data communications.
• The ability to read and interpret electronic schematics is required. Operation of standard, hand-held field test equipment is required.
• The ability to expertly use standard Microsoft Office software, terminal emulators and other laptop computer applications is required.
• Proficiency is required operating the necessary test equipment.
• Must have current certification of program completion and experience with terminal emulators, TCP/IP, UDP, and RSTP protocols, network routing, spanning tree, fiber optic communications, uninterruptible power supplies, solar power, battery charging systems, grounding, surge arrestors, and lightning protection.
• A valid driver’s license is required and must be maintained for this position.
• Ability to lift objects weighing as much as 50 pounds is required.
• The incumbent is also required to be scheduled to work on a rotating schedule which includes weekends and holidays, to work overtime when necessary and be available for emergency call outs during off hours, non-scheduled weekends, and holidays. The incumbent must be willing to work outdoors in all weather conditions.

Education and Experience (Preferred)

The ability to use Cisco IOS operator commands to configure level 3 switches is desirable.

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status,sex or sexual orientation.