Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
IT Support Consultant II
University of Delaware
Equal Employment Opportunity Statement
The University of Delaware is an Equal Opportunity Employer which
encourages applications from Minority Group Members, Women,
Individuals with Disabilities and Veterans. The University's Notice
of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html
Job No: 502833
Work Type: Staff
Location: Newark, DE/Hybrid
Categories: Information Technology, Full Time
Pay Grade: 28S Context of the Job:
IT Client Success is often the first point of contact for students,
faculty members, and staff members seeking help with technology.
IT-CS focuses on helping the UD community use technology
effectively and efficiently. IT-CS staff members also take the lead
in supporting productivity, computing applications and tools,
student computing, and assistance with hardware and software
issues. The unit is composed of the following groups: IT Client
Support, FREAS Support, Ask IT Support Center, ID Card Office, and
Student Technology Services.
The IT Support Consultant II, on the IT Client Support team within
IT-GCS, provides general and specific technical expertise to campus
clients either directly or from an Ask IT Support Center referral.
IT support encompasses consulting, analyzing, training, writing
documentation, resolving problems with software and hardware, and
installing/configuring new systems and devices. The IT Support
Consultant II assists the IT Service Management Team with the
service creation process, developing and maintaining forms within
the ITSM platform, providing platform troubleshooting, and serving
as a backup platform administrator.
Major Responsibilities:
- Consults with faculty and staff and provides friendly, customer service oriented computing support by diagnosing, troubleshooting, and resolving problems with hardware, operating systems, application software, mobile devices, and other related peripherals. Resolves issues in a timely fashion to the client’s satisfaction. Provides recommendations for new equipment/replacing existing equipment and solutions for shared applications. Works alongside the Client Services team to generate quotes for replacement hardware.
- Provide advanced desktop support for Windows and macOS systems, including hardware, software, connectivity, and peripheral troubleshooting.
- Act as a subject matter expert in managed environments, including system configuration, deployment, and endpoint management.
- Optimize endpoint management through advanced scripting (e.g., KACE), automating software deployments and system configurations.
- Helps develop effective technology solutions that support academic and administrative activities
- Periodically lead device deployment projects, developing workflows, documentation, and best practices.
- Assists in the maintenance of documentation, auditing technical content, updating materials, and collaborating with IT Communications for standardization.
- Evaluate and test new hardware, software, and peripherals to support innovation and campus-wide adoption.
- Participate in strategic technology initiatives, staying current with industry trends, standards, and compliance regulations.
- Acts as a backup IT Service Management platform administrator. Monitors platform performance, escalates service interruptions to vendor, and assists with client communications.
- Assists with the IT service creation process. This includes leading client evaluations and discussions, workflow drafting, and IT service development.
- Develop and maintain forms and services within the ITSM platform.
- Provide ITSM platform technical support for end users on campus.
- Maintains technical knowledge and keeps abreast of technical developments in area of expertise. Maintains broad knowledge of state-of-the-art technology, equipment, systems, and applicable laws and standards. Makes recommendations for use of specific solutions when appropriate.
- Contribute to team-wide professional development through technical training and shared expertise.
- Establishes and maintains appropriate working relationships with colleagues and clients and follows University and department policies and procedures governing IT efforts. Works within the department’s overall strategic plan following project priorities and scope. Meets deadlines and achieves goals.
- Performs miscellaneous job-related duties as assigned.
Qualifications:
- HS graduate + 4 years of experience, or equivalent combination of education and/or experience. Bachelors preferred.
- Knowledge and familiarity with the operation and structure of University standard software packages, networking, server hardware and software, and knowledge of current technological developments.
- Knowledge and familiarity with IT Service Management platforms
- In depth knowledge of specific applications and/or specialized computer peripherals is required.
- Strong troubleshooting/problem-solving skills and the ability to accommodate various needs and work effectively with a diverse user base.
- Excellent communication skills (oral, written, listening, presentation), organization, interpersonal, and customer-service skills.
- Able to manage multiple projects and be detail-oriented.
- Ability to communicate effectively with people having various levels of technical expertise and interact well with people of all ages and diverse backgrounds.
- Demonstrated aptitude for learning quickly and functioning in a dynamic technological environment.
Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
PI282340299
