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Jr Analyst, People Experience Operations [Remote]

February 23, 2026

Jr. Analyst, People Experience Operations, based in Colombia About Sony Music Entertainment At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. As People Experience Analyst, you will join the team that creates and maintains a healthy company culture by helping operate and support all HR-related processes as well as assist the general human resources. The position requires a high level of responsibility and autonomy, as it will be remote. The ability to self-manage, organize, and meet objectives without constant supervision will be valued. What you'll do: • Be the first point of contact for all HR related queries and escalate to the team as necessary. • Coordinate and execute the onboarding cycle for all new joiners in the US from offer paperwork thru the first 90 days of employment. • Coordinate and execute the terminations process ensuring all employees have a smooth offboarding experience. • Provide processing support to assigned business units with all transactions during the employee life cycle. • Maintain, administer, and develop accurate HR records electronically and on HR systems to ensure compliance with legislation. • Produce reports for HR analysis and any other HR related functions. • Maintain team trackers and support HRBPs with projects as required. • Track and maintain all employee data including but not limited to organizational charts, temporary employees, interns, anniversaries, etc. Who you are: • 1 year+ of experience in costumer service. • Bachelor's degree in Industrial Engineering, Business administration. • You are highly proficient in English and Spanish. • You are highly organized and report/process oriented. • You are proficient with Microsoft Excel, experience including: creating pivot reports and charts/graphs partnered with analytical and problem-solving experience. • You are communicative and take initiative on tasks at hand. What We Give You: • You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day. • A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best. • Investment in your professional growth and development enabling you to thrive in our vibrant community. • The space to accelerate progress, positively disrupt, and create what happens next. • We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. • A benefits portfolio that supports the needs of you and your family, from well-being support and family benefits to paid time off to help you balance work and life. • Time off for a winter recess. Jobcode: Reference SBJ-74ne48-172-69-67-233-42 in your application.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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