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Junior Projects Officer

March 7, 2026

<div style="text-align:left"><img style="max-width:100%" src="https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/5ac97b31-49cd-4012-8bb0-5caf15e33c69/B25.png" /></div>At M-KOPA, We Finance Progress. Recognized twice by the Financial Times as one Africa's fastest growing company (2022 and 2023) and by TIME100 Most influential companies in the world 2023, we've served over 3 million customers, unlocking $1 billion in cumulative credit for the unbanked across Africa. At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at <a target="_blank" rel="noopener noreferrer nofollow" href="https://m-kopa.com/">m-kopa.com</a>.<div style="text-align:left"><img style="max-width:100%" src="https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/efbec02b-b5c4-448c-b19f-e5829bd48c8b/image.png" /></div>The Junior Projects Officer role encompasses diverse responsibilities focused on efficient project management and organizational process support. Key functions include managing new products and process checklists, documenting and implementing processes, configuring systems and third-party platforms, overseeing work tools, and supporting Queue Management System installations in retail shops. Success in this role requires knowledge in Information Technology, strong communication, attention to detail, and collaborative skills.  Duties and responsibilities: <ul style="min-height:1.5em"><li>Manage New products and Process checklist.</li><li>Process Documentation and Implementation </li><li>System Configurations: Configure all new processes and dispositions required on the ticketing system, as well as provide rights to the ticketing system to new agents.</li><li>Third-party platforms management and expenditure tracking and follow up on system issues. </li><li>Work tools management.</li><li>Customer Incentives </li><li>Thermal incident processing </li></ul> Qualifications: <ul style="min-height:1.5em"><li>Bachelor’s degree in project management, Business Management, Information Technology or an equivalent Diploma in the field or a related discipline. </li><li>Time management, Information Communication Technology, communication management, risk management, and stakeholder management. </li><li>Advanced analytical and statistical skills, including Excel and data visualization and reporting tools.</li><li>You have experience leading big system rollouts, delivering process improvements, and training.</li><li>You have experience in managing multiple stakeholders. </li></ul><h2>Why M-KOPA?</h2>At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.Join us in shaping the future of M-KOPA as we grow together. Explore more at <a target="_blank" rel="noopener noreferrer nofollow" href="http://m-kopa.com">m-kopa.com</a>.<div style="text-align:left"><img style="max-width:100%" src="https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/369018b8-cf9c-49c7-95f1-1d414482ba57/B13.png" /></div>Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.<div style="text-align:left"><img style="max-width:100%" src="https://app.ashbyhq.com/api/images/user-content/1d985516-2a99-43c0-b591-957f5adaceb9/481f6724-8375-4f39-b514-fbe00b8fc3b5/B13.png" /></div>Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships. M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. Job posting details for Junior Projects Officer at M-KOPA in Ghana. . ClimateTechList gathers 10,000+ job openings from over 579 climate tech companies and updates them daily.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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