Lead Payments Restitution Project Manager - Artifact Management

About the position

Discover. A brighter future. With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Responsibilities

  • Collaborates with business leaders and subject matter experts to drive execution of the Discover-defined Counterparty Remediation Plan (CRP) and deliverables.
  • Owns identification and documentation of artifacts related to the execution plan, as well as effective challenge of validity and quality of artifacts prior to acceptance.
  • Supports the Execution team with Complaints and Issue triage, reporting, and other execution and delivery related tasks.
  • Responsible for managing projects from inception to implementation.
  • Leads project teams to ensure projects are completed on time, within budgets, and meet business needs.
  • Gathers business requirements and translates them for project teams.
  • Manages all aspects of each project.
  • Assembles project teams and aligns roles and responsibilities for all project resources.
  • Ensures project progress is tracked and team members are providing progress updates.
  • Assists with business requirements analyses.
  • Manages project scopes, issues, and risks.
  • Ensures change controls are executed appropriately.
  • Estimates work efforts and manages resources.
  • Documents agendas, meeting minutes, action items, project plans, and issue logs.
  • Communicates project statuses to stakeholders.

Requirements

  • Bachelor's degree in Arts, Information Technology, Business Administration and Management, or related.
  • 4+ years of Project Management, Computer Science, Infrastructure Technology Solutions, or related experience.
  • In lieu of education, 6+ years of Project Management, Computer Science, Infrastructure Technology Solutions, or related experience.

Nice-to-haves

  • 6+ years of Project Management, Computer Science, Infrastructure Technology Solutions, or related experience.
  • Experience with Agile and/or Kanban methodologies.
  • PMP certification.

Benefits

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short and Long Term Disability, Life, and Accidental Death & Dismemberment insurances
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan
Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...