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Manager, Virtual Monitoring (Var) Digital Care, Johnson City, TN

February 16, 2026

Job Description: Summary: The Manager, Virtual Monitoring leads and oversees the Virtual Patient Safety Companion program across Ballad Health, ensuring consistent execution of standard work, workflows, and patient safety protocols. This role leads, mentors, and manages a team of virtual patient safety companions, fostering a culture of accountability, collaboration, and continuous improvement. This position is responsible for all daily operations, including payroll management, scheduling, and maintaining compliance with organizational policies and procedures. This leader develops and implements innovative strategies to enhance the efficiency and effectiveness of the virtual monitoring program, leveraging technology to optimize virtual care delivery. The Virtual Monitoring Manager maintains and analyzes comprehensive reports for departmental and executive leadership, providing actionable insights to drive program performance and patient safety outcomes. This position maintains relationships with all stakeholder hospital facilities, developing and providing training to frontline staff as well as addressing concerns promptly and escalating when necessary. Requirements: Bachelor's degree required. In lieu of degree, 5 years of healthcare experience with 2 years of leadership experience may be considered. Work Requirements: Shift: Rotating On Call: No Weekends: Rotating Travel Required: No Travel Location: Ballad Health Corporate

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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