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Medical Assistant - Remote must reside near Orlando, FL.

February 18, 2026

Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care. We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team. We are looking for a talented, goal-oriented, and proactive team player who will play a key role as the Medical Assistant in supporting the medical team and our patients. Experience working remotely preferred, must reside near Orlando, FL. Who You Are: You have high integrity, humble, ambitious, passionate about providing quality care, learning-oriented and patient-centric. Come join us! Job Responsibilities: The Medical Assistant will function as a critical member of the Heart Failure Program and will work closely with the heart failure clinical team to provide excellent patient care, satisfaction, and ensure that our patients come first. Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program and other value-based care management programs. <ul><li>Oversee the remote team’s telehealth schedule. Experience with telehealth (video and/or phone) a plus.</li><li>Contact and coordinate patients after hospital discharge for transitional care management.</li><li>Coordinate patient care with the remote patient monitoring care team.</li><li>Initiate patient intake over the phone including, but not limited to, patient symptoms, vital signs, questionnaires, surveys and SDOH needs.</li><li>Provide excellent patient-centric care by ensuring that patient needs are being met. This may include medication reconciliation, coordinating lab tests, imaging, testing and referrals.</li><li>Responsible for maintaining and managing a patient cohort that requires frequent follow-up calls, care management and coordination. </li><li>Must meet minimum performance metrics and goals</li><li>Recognize and identify patient situations that require escalation to the appropriate care team provider.</li><li>In coordination with office support, assist the provider with the patients’ ongoing health care:<ul style="list-style-type:circle;"><li>Maintain and update patient records confidentially and accordingly.</li><li>Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed.</li><li>Follow prescription refill procedures.</li><li>Collect and record updated insurance information from patients.</li></ul></li><li style="margin-left:8px;">Organize, plan and deliver patient education and information to patients and caregivers.</li></ul><ul><li>Must have excellent organizational skills. This role requires remote management of patients located in different practices and may include different states.</li><li>Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.</li><li>Perform clerical duties such as processing telephone calls, voice messages, and digital messages, faxing, etc. as needed.</li><li>Perform basic triage per protocols.</li><li>Ensure work processes are documented accordingly.</li><li>Participate in interdisciplinary team meetings and work regularly with team staff to ensure optimal patient outcomes </li><li>Perform other duties as assigned.</li></ul> Qualifications and Background: <ul><li>Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance.</li><li>High school diploma or GED</li></ul> Experience: At least 3 months’ experience in a prior medical office setting preferred. Skills:<ul><li>Strong computer skills required as different programs, applications and websites will be utilized.</li><li>Knowledge of medical terminology and medication procedures. Cardiologist experience is a plus but not required.</li><li>Enjoy providing comprehensive healthcare, being a great team player and building relationships with people remotely. </li><li>Goal-oriented and solutions-driven. Must be committed to meeting excellent performance metrics and delivering team wins. </li><li>Strong organizational and interpersonal skills.</li><li>Basic knowledge of CPT & ICD-10 coding procedures.</li><li>Ability to multi-task, prioritize and coordinate duties efficiently and effectively.</li><li>Demonstrate the ability to remain calm, organized and effective in a busy work environment.</li><li>Ability to communicate effectively in the English language in person, by phone and in writing.</li><li>Adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.</li></ul><ul><li style="margin-left:8px;">Proficiency in working with electronic health records, such as Athena, eCW, NextGen, as well as Microsoft Word and Excel is preferred. </li><li style="margin-left:8px;">This position is remote. A dedicated space to ensure patient privacy with reliable broadband is required, must reside near Orlando, FL</li></ul> To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job Type: Full-time Schedule: Monday to Friday Salary: $18- $20 per hour, depending on experience Benefits: <ul><li style="margin-left:32px;">401(k) </li><li style="margin-left:32px;">Health insurance </li><li style="margin-left:32px;">Dental insurance </li><li style="margin-left:32px;">Vision insurance </li><li style="margin-left:32px;">Disability insurance </li><li style="margin-left:32px;">Life insurance </li><li style="margin-left:32px;">Paid time off </li></ul> CVAUSA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law. Experience working remotely preferred, must reside near Orlando, FL.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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