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National Account Manager – Kroger & Harris Teeter

March 11, 2026

National Account Manager – Kroger & Harris Teeter Heartland Food Products Group is seeking a National Account Manager (NAM) to lead our business with Kroger and Harris Teeter, two of Heartland’s most strategic retail partners. This role is ideal for a proven CPG sales leader with direct experience calling on these accounts, established relationships with merchandising teams, and a passion for building brands through strong retailer collaboration.This position is based in Cincinnati, OH, and may include leadership responsibility for one direct report (Key Account Manager). What You’ll DoOwn Strategic Customer Leadership<ul><li>Serve as the primary sales lead and relationship owner for Kroger and Harris Teeter</li><li>Build and deepen partnerships with merchandising teams to drive mutual growth</li><li>Represent Heartland’s brand portfolio with confidence, credibility, and a growth mindset</li></ul>Drive Growth Across Heartland’s Brand Portfolio<ul><li>Develop and execute annual Joint Business Plans aligned to Heartland’s growth, profitability, and brand-building priorities</li><li>Lead assortment, pricing, merchandising, and promotional strategies that expand distribution and household penetration</li><li>Champion innovation and new item launches, ensuring strong customer alignment and flawless execution</li></ul>Deliver Results Through Best-in-Class Execution<ul><li>Own volume, trade spend, and profitability targets for Kroger and Harris Teeter</li><li>Lead promotional planning, display strategy, and in-store/online execution in partnership with merchandising teams</li><li>Provide accurate forecasting and demand inputs to support high service levels and efficient inventory management</li></ul>Leverage Insights to Win at Shelf<ul><li>Use syndicated data (Circana/IRI, Nielsen) and customer insights to identify category opportunities and support fact-based selling</li><li>Partner with customer merchandising teams to improve shelf placement, promotional ROI, and execution quality</li><li>Translate data into clear, compelling stories that support brand and category growth</li></ul>Lead and Develop Talent<ul><li>Directly manage and coach one Key Account Manager</li><li>Set clear priorities, provide ongoing feedback, and support professional development</li><li>Lead with Heartland’s values and foster a high-performance, collaborative team culture</li></ul>Collaborate Cross-Functionally<ul><li>Act as the voice of Kroger and Harris Teeter internally, aligning marketing, R&D, supply chain, finance, and operations</li><li>Partner closely with marketing and category management to deliver customer-relevant brand strategies</li></ul> What You BringRequired Qualifications<ul><li>Bachelor’s degree required; MBA a plus</li><li>7+ years of CPG sales or customer leadership experience</li><li>Direct experience calling on Kroger and/or Harris Teeter required</li><li>Established relationships with Kroger and/or Harris Teeter merchandising teams</li><li>Strong understanding of grocery retail, trade management, and category management</li><li>Proven track record of delivering profitable growth</li><li>Prior people management experience or demonstrated readiness to lead</li></ul>Preferred Experience<ul><li>Experience managing branded food or beverage portfolios</li><li>Strong analytical and financial acumen</li><li>Comfort working in a fast-paced, growth-oriented, matrixed organization</li></ul>

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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