Payment Rep II

About the position

Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Job Summary and Responsibilities Under the direction of the A/R Billing Supervisor, the A/R Payment Rep is responsible for the timely and accurate posting of all funds to the correct patient account or the proper unidentified account consistent with the Mission and Philosophy of Dignity Health Medical Foundation. Daily posting of manual and electronic payments within GECB. Reconcile all completed batches to the bank deposit. Post denials/adjustments from zero pay EOB's/ERAS. Research and post credit card payments received via third party vendor or through the mail. Process credit card transactions received directly from patients through the credit card machine. This position may have access to third party credit card information and transactional systems (cash registers, point of sale devices, applications supporting credit card transactions, and reports or other documents containing credit card information) from single transactions or a single card at a time. Process credit card refunds. This position requires in-person training in Rancho Cordova, CA before transitioning to work from home.

Responsibilities

  • Daily posting of manual and electronic payments within GECB.
  • Reconcile all completed batches to the bank deposit.
  • Post denials/adjustments from zero pay EOB's/ERAS.
  • Research and post credit card payments received via third party vendor or through the mail.
  • Process credit card transactions received directly from patients through the credit card machine.
  • Process credit card refunds.

Requirements

  • High School Diploma or GED
  • 1 year experience in a professional medical billing office
  • Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOBs/ERAs
  • High level of mathematical ability
  • 10 key experience
  • Effective communication and interpersonal skills
  • Working knowledge of computers and demonstrated proficiency in using Email systems, Internet and MS office software applications with emphasis in Word and Excel
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