People Operations Coordinator

iManage is dedicated to Making Knowledge Work™ and is seeking a People Operations Coordinator to join their collaborative team. In this role, you will manage onboarding and offboarding processes, maintain employee records, and support various People Ops functions while fostering a positive employee experience.

Responsibilities

  • Owning the onboarding and offboarding experience end to end, ensuring every employee transition is smooth, timely, and leaves a positive impression
  • Maintaining highly accurate employee records and HRIS data in Dayforce, with a strong focus on data integrity and compliance
  • Managing a high volume of data entry and administrative tasks with precision, staying on top of email, escalating issues quickly, and following through without being reminded
  • Understanding People Ops processes inside and out, with an ongoing aim to document, improve, and where possible automate
  • Researching and answering employee questions through internal helpdesk system, responding in a timely and professional manner
  • Keeping a constant focus on how employees experience interactions with People Ops and identifying ways to improve that experience
  • Collaborating with People Operations teams globally with an opportunity to influence how people operations runs at a global scale
  • Supporting the broader team on projects across compliance, benefits, payroll, and other areas as you grow in the role

Skills

  • 1-2+ years of experience in a fast-paced HR/People department, either in a standalone role or as part of a larger team
  • Strong attention to detail and a track record of accuracy in data-heavy or administrative work
  • A natural instinct to escalate promptly, when something is unclear or outside your scope, rather than letting it sit
  • Comfort working in HRIS or similar systems, and a genuine interest in technology
  • Experience with Dayforce is a bonus, but any system experience will be considered
  • The ability to stay organized and responsive across multiple priorities
  • Strong communication skills and the ability to work across teams and levels with professionalism and warmth
  • A genuine interest in the employee experience, not just completing the task but caring about the outcome
  • An openness and eagerness to learn AI tools and incorporate them into your daily work
  • A relevant degree to equivalent experience
  • Taken ownership of my work not because someone is watching, but because it matters that it is done well
  • A genuine curiosity about tools and technology and started experimenting with AI in my own work and have an opinion on what is useful and what is not
  • Worked with People Ops reporting and am interested in finding the stories within the data
  • Demonstrated how I have improved something in a previous role, not just that I did the job, but that I left it better than I found it
  • A drive to get better and smarter to improve outcomes for employees
  • The ability to think on my feet, but also know when to slow down and be precise

Benefits

  • Comprehensive Health/Vision/Dental/Life Insurance
  • 401k Retirement Savings Plan with a company match up to 4%
  • Enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
  • Flexible time off policy to take the time off that I need
  • Multiple company wellness days each year to prioritize mental health and well-being
  • Access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources

Company Overview

  • iManage provides work product management solutions. It was founded in 1995, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://imanage.com.

 

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...