Get Hired Faster With COMPANY_NAME!

Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?

A better Job
A better Future
A better Knowledge
A better Paycheck
A greater Path to walk on.

And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...

Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.

That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

How does COMPANY_NAME make this possible?

On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.

COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.

When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!

3: The Type of Resume You Need to Get Priority Placement

With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.

5: COMPANY_NAME Helps You Grow Your Career

COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.

6: The Easiest Way To Find A Job

COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.

7: Find Roles That Offer Growth, Culture & Benefits

COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.

8: Get Support With Resume, Interviews & Career Planning

COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.

9: Your Future Starts Today

COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.

Plan Advisor Representative

March 11, 2026

About the position

This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple . . . and it's that rewarding. In providing consumer - oriented health benefit plans to millions of people; our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth. Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast - paced and highly diversified career. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST. It may be necessary, given the business need, to work occasional overtime. We offer 13 weeks of paid training (depending on business needs). The hours during training will be 8:00 AM - 4:30 PM CST from Monday - Friday. Within 6 - 8 months after the initial training, you will attend an additional 5 weeks of training. 100%25 attendance during training is mandatory. Training will be conducted virtually from your home. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Responsibilities

Provide an exceptional customer service experience when responding to and resolving customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts, and correspondence
Research complex issues (such as Medical, Dental, Flex Spending, Pharmacy, etc.) across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues
Own issue through to resolution on behalf of the member in real time or through comprehensive and timely follow-up with the member
Apply creative solutions and effective problem solving techniques to address members’ needs
Educate the member on health incentives offered by their employer as well as consumer driven health products; HSA, HRA, and HDHP - some resulting in additional healthcare dollars for the member to utilize
Educate the caller on the benefits of a primary care physician and help to ensure / educate that all preventive screenings have been completed
Intervene with care providers (doctor’s offices) on behalf of the member to assist with appointment scheduling or other matters when needed
Address complex issues with an awareness of when to refer complicated situations to various departments or leadership for further assistance
Translate healthcare - related terms or terminology and complex processes into simple, step - by - step instructions which members can understand

Requirements

High School Diploma / GED OR 10+ years of equivalent work experience
Must be 18 years of age OR older
1+ years of customer service experience in an office OR professional setting
This position will receive member calls up to 50 - 70 calls daily and requires full attention to work duties. Employees in this role must ensure they will have uninterrupted work time while they are on shift (outside of normally scheduled breaks and lunch).
Capability to participate in training classes and demonstrate understanding of the material, with OR without reasonable accommodation
Ability to work any of our full time (40 hours / week), 8-hour shift schedules during our normal business hours of 7:00 AM - 7:00 PM CST from Monday - Friday. It may be necessary, given the business need, to work occasional / voluntary overtime.
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Experience using a computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs
Capability to quickly build rapport and respond to customers compassionately by identifying and exceeding their expectations (responding respectfully, timely, and consistently meeting commitments), with or without reasonable accommodations
Capability to listen skillfully, gather relevant information, determine immediate requests, and identify the current and future needs of the member, with or without reasonable accommodations
Flexibility to customize approach to meet all types of member communication styles and personalities
Proficient problem solving approach to quickly assess current state and formulate recommendations
Proficient conflict management skills, including the capability to resolve issues in stressful situations and demonstrate personal resilience, with or without reasonable accommodations
Capability to manage multiple tasks and comprehend various products and their respective benefit levels, with or without reasonable accommodations
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Nice-to-haves

Familiarity with medical OR dental terminology, health plan documents, OR benefit plan design
Experience with utilizing multiple systems / platforms while on a call with a member

Benefits

a comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution

Back to blog

Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER