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Process Engineering Program & Change Management Lead (Remote)
About the position The Enterprise Services - Business Solutions Global Process Engineering Program & Change Management Lead will lead the governing, enabling, and scaling Process Engineering Programs across a global enterprise. This role focuses on program management, governance, change management, and cultural adoption across geographically distributed teams in the United States, Canada, India, Poland, Puerto Rico, and other regions. This position ensures that Process Engineering collateral, process maps, standards, metrics, and technical data assets are consistently structured, compliant, accessible, and adopted across the organization. Responsibilities • Lead the end-to-end program management for global Process Engineering initiatives, ensuring alignment across regions, functions, and business units. • Establish and maintain a structured governance model for Process Engineering artifacts, including process maps, SOPs, work instructions, metrics definitions, and supporting collateral. • Coordinate work across geographically distributed teams to ensure consistent execution, documentation standards, version control, and regulatory or internal compliance. • Develop and manage integrated program plans, milestones, dependencies, risks, and mitigation strategies. • Provide executive-level reporting on program health, adoption, risks, and outcomes. • Oversee access, organization, and usage of Process Engineering process data, ensuring data integrity, traceability, and compliance with enterprise requirements. • Partner with business process owners to address process data governance, define standards for data storage, taxonomy, access controls, and lifecycle management. • Ensure that metrics, dashboards, and performance data tied to Process Engineering are accurate, auditable, and aligned to enterprise reporting needs. • Lead enterprise and regional change management strategies to support adoption of Process Engineering standards and ways of working. • Design and execute structured change plans, including stakeholder analysis, communication strategies, training, readiness assessments, and reinforcement mechanisms. • Act as a visible change leader, influencing behaviors and mindsets to support consistency, accountability, and continuous improvement. • Partner with functional and regional leaders to address resistance, align incentives, and embed new practices into day-to-day operations. • Serve as a trusted advisor to senior leaders on Process Engineering Program execution, adoption risks, and organizational readiness. • Facilitate cross-functional and cross-regional forums to drive alignment, decision-making, and issue resolution. • Translate complex process maps into clear, actionable insights for executive audiences. Requirements • Typically requires a Bachelor’s Degree with minimum of 10 years prior relevant experience or Advanced Degree in related field with minimum of 7 years prior relevant experience. • SHRAM Certification • PMP Certification or in progress Nice-to-haves • Process Program Design • Ability to influence senior level stakeholders and work across the organization with proven communication skills • Requires broad management and leadership knowledge to lead project teams Benefits • healthcare, wellness, retirement and work/life benefits • career development and recognition programs • parental (including paternal) leave • flexible work schedules • achievement awards • educational assistance • child/adult backup care • medical • dental • vision • life insurance • short-term disability • long-term disability • 401(k) match • flexible spending accounts • employee assistance program • Employee Scholar Program • paid time off • holidays Apply tot his job
