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Quality Nurse Navigator, SC

February 21, 2026

R1047808

Summary

We are currently hiring for a Quality Nurse Navigator to join BlueCross BlueShield of South Carolina. In this role as a Quality nurse Navigator, you will monitor/implement quality improvement/management activities, conduct specific medical reviews as necessary, analyze findings, make recommendations for correcctive actions, and prepare formal documentation for compliance with applicable standards/regulations, and perform Health Plan Employer Data Information set data collection (HEDIS), and National Committee for Quality Assurance (NCQA) accreditation activites.

Description

Location This position is full-time (40 hours/week) Monday-Friday from 8:00am-5:00pm EST and will be hybrid. What You’ll Do:

Performs quality improvement activities to monitor/maintain compliance with applicable standards/regulations.
Analyzes/documents/presents findings of quality improvement activities. Recommends corrective action and improvement when necessary.
Conducts quality medical record reviews to monitor quality of care and service provided. Tracks/trends/investigates quality concerns and complaints.
Coordinates HEDIS data collection.

To Qualify for This Position, You'll Need the Following:

Required Education: Associate's in a job related field
Required Work Experience: 4 years clinical or behavioral health to include 2 years quality management experience.
Required Skills and Abilities: Excellent verbal and written communication, customer service, organizational, presentation, problem solving, and analytical or critical thinking skills.
Proficient spelling, grammar, punctuation, and basic business math.
Ability to handle confidential or sensitive information with discretion.
Demonstrated ability to identify the need for and implement corrective actions.
Strong understanding of managed care.
Required Software and Other Tools: Microsoft Office.
Required Licenses and Certificates: Active, unrestricted licensure in Behavioral Health from the United States and in the state of hire, OR, active, unrestricted RN licensure from the United States and in the state of hire OR active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC), OR, Registered Health Information Administrator (RHIA) OR, Active unrestricted LPN in state of hire.

We Prefer That You Have the Following:

Preferred Work Experience: Prior knowledge or work experience with HEDIS
Ability to persuade, negotiate, or influence others. Knowledge of mathematical or statistical concepts.

Our Comprehensive Benefits Package Includes the Following: We offer our employees great benefits and rewards. You will be eligible to participate in the benefits for the first of the month following 28 days of employment.

Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You: We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company. What To Expect Next: After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.Management will conduct interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company. If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information. Some states have required notifications. Here's more information.

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