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Ramp Tower Controller - Air Traffic Strategy
About the position
Find your future at United! We're reinventing what our industry looks like, and what an airline can be - from the planes we fly to the people who fly them. When you join us, you're joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world's biggest route network. Connect outside your team through employee-led Business Resource Groups. Create what's next with us. Let's define tomorrow together. Our Network Operations team works around the clock running United's global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United's customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.
Responsibilities
- Coordinate and administer ramp control and gate management throughout the geographic boundaries of the airport non-movement area on a per shift basis.
- Serve as the focal point for the safe, efficient and expeditious ground movement of aircraft ingress and egress within the confines of the ramp.
- Monitor inbound and outbound operations and determine best course of action to manage movement, issuing push, taxi, safety advisories and instructions to aircraft in the non-movement area via FCC licensed frequencies.
- Communicate and interact effectively with local internal departments, specifically the Stations Operation Center, Network Operations Center and ATS Desk on flight priority and resource capabilities.
- Maintain continuous liaison with the local airport authority, local FAA, other airlines, deice companies and any other entity necessary to ensure the smooth operation of the ramp tower functions.
- Work with specialized hardware and software, including video cameras, aircraft monitoring systems, gate management systems and VHF radio equipment to safely communicate, monitor and control aircraft movement.
- Maintain currency in changes to the airfield layout, construction and aircraft management policies and procedures associated with the operations of the ramp tower.
- Provide ramp control services to other airlines under United control areas.
Requirements
- High School Diploma, GED or education equivalent.
- 2 years' experience in Airline/Airport Operations and/or an aviation-related college degree.
- Intimate knowledge of Airline and/or Airport Operations.
- Ability to read, write and clearly speak the English language.
- Ability to multitask different operations at the same time.
- Technology literate in working within established systems.
- Ability to work in a fast-paced, high-pressure environment.
- Must be flexible and willing to work any shift in a 24 hour/7 day a week operation including weekends, nights and holidays.
- Must be legally authorized to work in the United States for any employer without sponsorship.
- Successful completion of interview required to meet job qualification.
- Reliable, punctual attendance is an essential function of the position.
Nice-to-haves
- College degree with aviation focus.
- Previous Ramp Tower or FAA Air Traffic Control experience.
Benefits
- Medical, dental, vision, life, accident & disability insurance.
- Parental leave.
- Employee assistance program.
- Commuter benefits.
- Paid holidays.
- Paid time off.
- 401(k) plan.
- Flight privileges.
