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Regional Support Project Director
About the position
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope. The Regional Support Project Director (RSPD) is a key leadership role designed to provide flexible, high-impact support across SCSEP project sites. This position is responsible for temporarily managing sites experiencing staff vacancies, extended absences, or operational challenges. The RSPD ensures continuity of services, strengthens site performance, and supports staff development to maintain program quality and compliance. At each site the RSPD supervises 4-8 office staff in the administration of the program that serves an average of 100 participants daily and 180 participants annually, within a defined geographical region. Ensures interactions with program participants are non-discriminatory and in accordance with employment law and AARP, AARP Foundation and program policies and procedures. This role requires an adaptable leader with a deep understanding of SCSEP operations, strong interpersonal skills, and the ability to quickly assess and respond to diverse site needs.
Responsibilities
- Plans, organizes, and implements assigned projects in collaboration with internal and external stakeholders.
- Establishes a presence for the organization in targeted communities by engaging multicultural audiences, developing community partnerships, building volunteer capacity, and designing and executing engaging community programs and events. Develops and manages relationships with third-party contacts including program participants, vendors, program partners, and others.
- Aligns volunteer and partner interests with organizational priorities, supports volunteer/partner needs, and designs opportunities to maximize volunteer engagement in pursuit of the organization's goals. Collaborates on administration of volunteer programs or volunteer strategy. Participates in recruiting, managing, and training volunteers when necessary.
- Uses and analyzes data (program, financial, research, etc.) to recommend program and process improvements and monitor impact. Prepares data and reports to various stakeholders.
- Executes on business/program operations tasks as necessary for the business unit including research, report writing, and/or creating presentations.
- Contributes to tracking and reporting of strategic plan strategies and action plans. Assists in developing and implementing new solutions.
- Assists with the management of program budgets and assets.
Requirements
- Bachelor’s degree in social services, workforce development, public administration, or a related field, or equivalent related work experience.
- Minimum of 3 years of experience in SCSEP or similar workforce development programs.
- Strong knowledge of SCSEP regulations, performance metrics, and operational procedures.
- Demonstrated ability to lead teams, manage change, and improve program outcomes.
- Ability to travel throughout the US and Puerto Rico including overnight stays, and work independently in diverse settings.
- Demonstrated proficiency in using computer systems and maintaining reliable hardware connectivity, including access to a computer with internet, webcam, and productivity software necessary for remote work and virtual collaboration.
- Skilled in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) or equivalent productivity tools. Comfortable navigating cloud-based platforms and virtual meeting tools (e.g., Zoom, Microsoft Teams).
- Ability to work independently in a remote, hybrid and in office environment with minimal technical support.
- AARP will not sponsor an employment visa for this position at this time.
- Regular and reliable job attendance
- Effective verbal and written communication skills
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
Benefits
- AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
