Remote Financial Crimes Operations Model Oversight Analytics - Vice President

About the position

Anti-Financial Crime’s Mission is to be a trusted and respected independent control function that aims to protect the Nank from financial crime risk and to establish a proactive framework to prevent, detect, investigate and report bank-wide financial crime risk events. This role will be responsible for driving strategic analysis of investigation volume drivers, aid in workforce planning to ensure the right level of resourcing to manage financial crime risks and will identify operational efficiencies to highlight to our GSA modelling partners. A successful Vice President will be a critical thinker with strong analytical skills, capable of translating complex data into actionable insights and strategic recommendations. They will be a proactive leader, adept at building relationships and collaborating across all levels of the organization to achieve our shared objectives.

Responsibilities

  • Document and process map relevant workflows, ensuring clear understanding of steps, data inputs, and underlying assumptions
  • Establish and maintain robust data libraries and information repositories, ensuring data accuracy, consistency, and adherence to departmental standards for capacity management
  • Continuously identify and implement opportunities for process improvement to enhance accuracy and efficiency
  • Drive initiatives related to performance management, identifying opportunities for process optimization and efficiency gains within operational workflows
  • Lead the development and implementation of planning models across all operational functions within Americas Transaction Monitoring and Intelligence
  • Collaborate closely with operational teams to accurately forecast resource requirements and optimal staffing levels based on volume, operational metrics, and strategic initiatives
  • Conduct in-depth analysis of staffing trends, identifying potential workforce shortages or surpluses, and conducting root cause analysis to inform proactive strategic solutions
  • Effectively align with and collaborate with a broad range of partners across the wider Americas Financial Crimes team, fostering strong working relationships
  • Lead and manage the regional staffing program, ensuring alignment with global standards and local operational needs
  • Partner with Regional and Global stakeholders, including Audit, Compliance, and Senior Management, to provide timely, accurate, and high-quality responses to exams, audits, and critical reporting requirements

Requirements

  • Proven experience in workforce planning, capacity management, or a related analytical role, preferably within a financial institution or a highly regulated environment
  • Strong analytical and quantitative skills, with the ability to collect, analyze, and interpret complex data sets to drive strategic recommendations
  • Expert proficiency in data analysis tools (e.g., Excel, Structured Query Language, Tableau, Power BI) and advanced modelling techniques
  • Excellent communication (written and verbal) and presentation skills, with the ability to convey complex information clearly and concisely to diverse audiences, including senior management and experience with process mapping and documentation
  • Demonstrated ability to build and maintain strong relationships with stakeholders across various levels and departments

Nice-to-haves

  • Knowledge of financial crime compliance (e.g., Anti-Money Laundering, Know-Your-Client, Sanctions) operations is a significant advantage
  • Strong problem-solving skills and a results-oriented mindset
  • Ability to work independently and as part of a team
  • Proactive, self-starter with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment

Benefits

  • A diverse and inclusive environment that embraces change, innovation, and collaboration
  • A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
  • Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
  • Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
  • Educational resources, matching gift and volunteer programs
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