Sales Development Representative

FareHarbor is the world’s leading provider of reservation software for the tour, activity, and attraction industry. The Sales Development Representative (SDR) will generate top-of-funnel pipeline through proactive outreach into target accounts and work closely with Account Executives to book qualified product demos, contributing directly to overall revenue growth.

Responsibilities

  • Execute high-volume outbound campaigns, primarily via cold calls, with messaging targeted to different regions and verticals
  • Manage your lead pool and lead flow through prospecting tools (i.e. CRM, LinkedIn, email, etc) with thoughtful, relevant messaging for different systems and personas
  • Schedule qualified product demos for Account Executives, with a consistent show rate
  • Utilize our CRM to document lead interactions, record crucial details, and enable better lead qualification
  • Develop and maintain a deep understanding of FareHarbor’s features / functionalities / partners and effectively communicate the value propositions to potential customers, as well as internal collaboration with Marketing, Sales, Operations, etc
  • Stay updated with industry trends, market changes, and competitors' activities to identify potential business opportunities
  • Gather market intelligence and customer feedback to provide valuable insights to the marketing, product development, and strategy teams
  • Monitor your individual sales performance and implement strategies to maximize productivity and results
  • Be a true team player who is willing to go the extra mile to deliver exceptional results for our prospective clients

Skills

  • Proactive, motivated, organized, enthusiastic, and comfortable with a fast pace
  • Comfortable speaking with people on the phone and in person; Able to handle rejection and stay motivated
  • Excellent organization and time-management skills
  • Cool under pressure with the ability to balance / execute multiple priorities
  • Professionalism in all business interactions across all communication channels
  • A growth mindset: comfortable adopting/utilizing new technology and the ability to implement new learnings into your day-to-day routine
  • Ideally suited for individuals who are motivated by financial success and rewards
  • Willingness to travel for industry events & conferences

Benefits

  • Medical, dental + vision coverage
  • 26 vacation days, 10 sick days & 12 paid holidays per year
  • Global leave benefit
  • 22 weeks paid parental leave
  • 2 weeks paid grandparent leave
  • Extended care and bereavement leave
  • Life insurance policy
  • 401k + employer matching
  • Social hours & events and team-building
  • Educational Opportunities
  • Wellness benefits (Headspace subscription & wellness webinars)
  • Work-from-home assistance
  • Hybrid friendly
  • Paid volunteer hours

Company Overview

  • FareHarbor operates as a reservation platform for tours, activities, rentals, and attractions. It is a sub-organization of Booking Holdings. It was founded in 2013, and is headquartered in Denver, Colorado, USA, with a workforce of 501-1000 employees. Its website is http://fareharbor.com.

 

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