Senior Business Systems Analyst - Consumer Loan Origination

Overview: This is a remote role that may only be hired in the following locations: CT, DE, IA, IN, KS, KY, NC, NH, OH, PA, RI, SC, VA, WV, PA, WI, AZ, FL, GA, MI, MO, TN, TX. We are looking for a Senior Business Systems Analyst position to serve as the primary administrator and subject matter expert for our Consumer and Business Commercial installations of LaserPro Lending. Our team primarily supports our Consumer Loan Origination systems at First Citizens Bank – many of our systems are homegrown, so you will quickly come up to speed to serve as an analyst and point of contact for all systems in our ecosystem. Responsibilities: • Take ownership of multiple LaserPro Lending applications across Consumer and Commercial environments; you will be the primary person responsible for implementing maintenance releases and configuring new document or system requirements • Work with our product and business partners to understand new requirements, then write clear user stories within Jira • Partner with our software engineers and QA as needed to test, document defects, and ensure high quality software is deployed • Develop expertise on our other homegrown and vendor-support loan origination systems; while LaserPro Lending will be the initial focus, this position will ultimately support all of our team’s Consumer Loan Origination systems. • Support our production instances as Tier 3 support, including research, troubleshooting, and communication to other FCB support teams Qualifications: Bachelor's Degree and 6 years of experience in Systems Support, or Analytics, or Operational Support OR High School Diploma or GED and 10 years of experience in Systems Support, or Analytics, or Operational Support Preferred: • Experience as an administrator and/or systems analyst for LaserPro Lending – even better if you’ve configured LaserPro in a Consumer Lending environment • Data analysis and reporting capabilities, including familiarity with SQL, Excel, and presenting data findings • Excellent communication skills, both written and verbal • The ability to write concise, clear requirements • Exposure to working in an agile/Scrum environment • A high sense of personal agency and drive to improve – you self-identify questions or problems and drive toward solutions • Demonstrated experience administering or performing system analysis/configuration on other banking systems, particularly loan origination systems • Familiarity with software integrations, including fluency in understanding API documentation and common integration patterns • Experience with informal leadership over other analysts or team members • Experience as an administrator and/or systems analyst for LaserPro Lending – even better if you’ve configured LaserPro in a Consumer Lending environment • Data analysis and reporting capabilities, including familiarity with SQL, Excel, and presenting data findings • Excellent communication skills, both written and verbal • The ability to write concise, clear requirements • Exposure to working in an agile/Scrum environment • A high sense of personal agency and drive to improve – you self-identify questions or problems and drive toward solutions Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at Remote About the Company: First Citizens Bank Apply tot his job

Back to blog
Ads

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...