Senior Director II, Field Quality

<p style="text-align:left"><b>Location(s):</b></p>United States of America<p style="text-align:inherit"></p><p style="text-align:left"><b>City/Cities:</b></p>Remote<p style="text-align:inherit"></p><p style="text-align:left"><b>Travel Required:</b></p>51% - 75%<p style="text-align:inherit"></p><p style="text-align:left"><b>Relocation Provided:</b></p>No<p style="text-align:inherit"></p><p style="text-align:left"><b>Job Posting End Date:</b></p>October 30, 2025<p style="text-align:inherit"></p><p style="text-align:left"><b>Shift:</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Job Description Summary: </b></p><div><div><div><p><span><span>Our purpose,<span> </span></span><span>R</span><span>efresh the wor</span><span>ld</span><span><span> </span>and make a difference, is uniquely us, and part of our vision includes making a positive difference in people's lives, communities, and our planet by doing business the right way. </span></span><span> </span></p></div><div><p></p><p><span><span>The</span><span><span> </span></span><span>Senior Director,</span><span><span> </span></span><span>Field Quality</span><span><span> </span></span><span>plays a critical leadership role within the</span><span><span> </span></span><span>North America Operating Unit Supply Chain<span> </span></span><span>QSE<span> </span></span><span>organization</span><span>.</span><span><span> </span>T</span><span>his role<span> </span></span><span>is responsible for</span><span><span> </span></span><span>driving the implementation and continuous improvement of foundational quality programs across all company-owned and co-manufacturing operations. It ensures that facilities consistently meet internal and external regulatory requirements and<span> </span></span><span>maintain</span><span><span> </span>a state of audit readiness. By providing strategic direction and technical<span> </span></span><span>expertise</span><span><span> </span>to a team of Regional Technical Managers, this role enables operational excellence and ensures our products meet the highest standards of quality and safety.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What</span><span><span> </span></span><span>You’ll</span><span><span> </span></span><span>Do</span><span><span> </span></span><span>for</span><span><span> </span></span><span>Us</span><span>:</span></b><span> </span></p></div><div><ul><li><p><span><span>Provide strategic leadership and oversight for quality programs across all company-owned and manufacturing operations.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ensure all sites<span> </span></span><span>maintain</span><span><span> </span>a state of audit readiness and<span> </span></span><span>comply with</span><span><span> </span>internal standards, regulatory requirements, and franchise expectations.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lead, coach, and develop Regional Technical Managers to build technical capability and foster a culture of continuous improvement.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Oversee the implementation and maintenance of foundational quality systems, including the CCNA Operational Quality Manual.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor and analyze regional quality metrics, consumer complaint data, and operational trends to proactively identify and mitigate risks.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lead root cause analysis and corrective action planning for quality system failures and IMCR events.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support commercialization and replication processes for new products and packages, ensuring<span> </span></span><span>consistent application of quality and food safety standards.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate with cross-functional teams, including manufacturing, technical innovation, and stewardship, to drive regional initiatives and troubleshoot issues.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Guide the development and delivery of quality training programs to build plant-level<span> </span></span><span>expertise</span><span><span> </span>and ensure consistent execution of standards.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Facilitate regional management reviews and provide strategic input to senior leadership on quality performance and improvement opportunities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Champion</span><span><span> </span></span><span>the use of<span> </span></span><span>digital tools and data-driven approaches to enhance quality<span> </span></span><span>performance,</span><span><span> </span>and operational efficiency.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Serve as the primary decision-maker for site compliance assessments and escalation of critical quality issues.</span></span></p></li></ul><p></p><p><b><span><span>​</span></span><span>What You'll Need</span></b></p></div></div><div><div><p><span><u>Requirements & Qualifications</u>: </span><span> </span></p></div><div><ul><li><p><span><span>Bachelor’s degree in science</span><span>, Engineering, or a related technical field.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>HACCP</span><span>/ PCQI</span><span><span> </span>Certification<span> </span></span><span>required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>10</span><span>+ years in quality, food safety</span><span><span> </span></span><span>within FMCG or pharmaceutical sectors</span><span>,<span> </span></span><span>including</span><span><span> </span></span><span>5+ years in a leadership role</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proven<span> </span></span><span>leadership</span><span><span> </span></span><span>experience</span><span><span> </span></span><span>in</span><span><span> </span></span><span>leading</span><span><span> </span></span><span>large-scale</span><span><span> </span></span><span>transformation</span><span><span> </span></span><span>programs,</span><span><span> </span></span><span>change</span><span><span> </span>management.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience<span> </span></span><span>implementing</span><span><span> </span>quality assurance, quality control, and management system programs and activities (</span><span>e.g,.</span><span><span> </span>HACCP, GFSI, ISO9000 / 22000, SPC, continuous improvement methodologies, etc.)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in C</span><span>risis Management and Root Cause Analysis</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with digital quality and compliance systems (e.g.,<span> </span></span><span>EtQ</span><span>, SAP, data analytics platforms) to support audit execution, reporting, and continuous improvement.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong</span><span><span> </span>communication</span><span><span> </span>skills,<span> </span></span><span>including written, verbal, and presentation capabilities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience with comprehensive root cause analysis and problem-solving methodologies. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Familiarity with and exposure to lean / six sigma tools and methodologies</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Understanding the importance of technical governance in delivering a quality product</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Demonstrated evidence of critical thinking, logic, patience, reasoning, empathy, continuous<span> </span></span><span>learning,</span><span><span> </span>and development</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span><b><span>Travel</span><span><span> </span>Required</span></b><span>:</span><span> <span> </span></span><span>50 -<span> </span></span><span>75</span><span>%</span><span><span> </span></span><span>Travel<span> </span></span><span>within</span><span><span> </span>North America</span></span><span> </span></p></div></div></div><p></p><p></p>The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.<p style="text-align:inherit"></p><p style="text-align:left"><b>Skills:</b></p>Cross-Functional Teamwork, Program Implementation, Strategic Planning, Supply Chain Processes, Technical Leadership<p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Range:</b></p>$192,100 - $223,000<p style="text-align:inherit"></p><p style="text-align:left"><i><span>Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Annual Incentive Reference Value Percentage:</span></b></p>50<p style="text-align:inherit"></p><p style="text-align:left"><i>Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Long-term Incentive Reference Value Percentage:</span></b></p>20<p style="text-align:inherit"></p><p style="text-align:left"><i><span>Long-term Incentive reference value is a market-based competitive value for your role.</span></i></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Our Purpose and Growth Culture:</b></p><p style="text-align:inherit"></p><p style="text-align:left">We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons <span>our company continues to thrive after 130+ years. Visit <a href="https://www.coca-colacompany.com/company/purpose-and-vision" target="_blank" rel="noopener noreferrer">Our Purpose and Vision</a></span> to learn more about these behaviors and how you <span>can bring them to life in your next role at Coca-Cola.</span></p><p style="text-align:inherit"></p>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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