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Senior Payroll Specialist - APAC

March 5, 2026

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.As a Senior Payroll Specialist for APAC, you will be a key member of a high-performing global payroll team, based in our Singapore office. You will play a pivotal role in managing payroll operations for Japan and supporting in-house Australia payroll as a backup, while overseeing outsourced payroll services for the rest of the APAC region. Reporting to the APAC Payroll Manager, the ideal candidate for this role will have experience in Workday Payroll or similar systems, natural intellectual curiosity, strong analytical skills, and excellent communication skills. This hands-on, high-impact position requires deep payroll expertise and a passion for continuous improvement.Responsibilities<ul><li>End-to-end payroll management for a portfolio of APAC countries, with a focus on Japan payroll, including data validation, payroll submission, reconciliation, and final approval</li><li>Ensure compliance with local payroll legislation and statutory requirements, especially in Australia, ensuring accurate and timely processing</li><li>Partner with internal teams such as Finance, HR, and Employee Services and external vendors to coordinate payroll processing, tax filing, and statutory payments across multiple entities</li><li>Address payroll queries and provide support to employees, ensuring prompt resolution via Zendesk or direct communication</li><li>Contribute to month-end and year-end payroll close processes, ensuring reconciliations, reporting, and statutory filings are completed on time</li><li>Drive process improvements and implement payroll-related projects, including onboarding new countries, system enhancements, and automation initiatives</li><li>Maintain up-to-date payroll documentation and contribute to knowledge sharing within the team and across the broader business</li></ul>We are looking for someone who is:<ul><li>A great communicator who can build strong working relationships with external advisors and internal teams</li><li>Proactive, highly organized, and capable of making informed decisions with minimal supervision</li><li>A team player who can balance autonomy with collaborative problem-solving</li><li>Experienced in navigating ambiguity and leading process improvements across functions</li><li>Naturally curious and eager to understand and influence all parts of the business</li></ul>Qualifications:<ul><li>5+ years of payroll experience, with strong expertise in Japan and Australian payroll (end-to-end processing)</li><li>Experience with in-house payroll systems, preferably using Workday Payroll or a similar payroll/HRIS platform and third-party vendors such as SAP, or similar platforms</li><li>Strong understanding of APAC payroll legislation and statutory compliance, with expertise in Australia being essential. Familiarity with other APAC countries is a plus</li><li>Excellent communication skills in English; proficiency in additional APAC languages is an advantage</li><li>Solid skills in Google Suite and Microsoft Excel; advanced skills in reporting and reconciliation</li><li>Ability to work in a hybrid setup, with 3 days per week onsite in our Singapore office</li></ul><a href=" target="_blank">Inclusion</a> is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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