Service Team Associate

Service Team Associate

We are currently seeking welcoming team members to cultivate a friendly atmosphere for our guests and deliver excellent service. Enjoy a secure and supportive workplace with colleagues who become friends. There’s always something novel to explore and achieve.
No experience? No problem - we provide training! Gain skills that will elevate your career, wherever it may take you. We believe in community contribution, and our Panda Cares initiative lets you make a positive impact. Let’s join forces.

Key Responsibilities for Service Team Associates:

  • Deliver outstanding dining experiences, including greeting guests and handling transactions
  • Maintain store appearance and cleanliness
  • Adhere to Operations Standards and Safety Procedure to provide fresh and quality meals
  • Operate effectively in a dynamic kitchen setting, rotating between the front counter, drive-through, or kitchen roles
  • Collaborate with other team members to meet daily objectives in a positive, enjoyable setting

How We Reward You:

  • Flexible work schedules
  • Competitive pay
  • Complimentary meals during shifts
  • Medical, Vision, Dental, and Voluntary Short-Term Disability insurances for full-time associates
  • Health Care and Dependent Care Flexible Spending Accounts
  • 401K with company match
  • Vacation, sick leave, bereavement leave, and Leave Share Program for eligible associates
  • Discounts from numerous brands
  • Referral bonus for eligible associates
  • Community involvement opportunities
  • Paid training for success
  • Continuous Career & Leadership Development
  • Paths to management roles
  • Pre-Tax Dependent Care Account

Candidates must meet, and maintain eligibility for each benefit to qualify.
Qualifications:

  • Friendly, cooperative team spirit
  • Experience in operations helpful
  • Some high-school education
  • Food Handler certification may be required subject to local mandates at your expense

ADA Statement:

In this role, workspaces often feature limited availability with high heat and food vapors. Employees are typically required to remain standing for prolonged times, preparing both hot and cold dishes, using a Chinese cook knife, and operating other kitchen gear with precision.

Physical demands include lifting up to 50 lbs., standing for up to four hours, and reaching over counters. Kitchens can be warm with high noise levels; storage is often limited. Employees must work efficiently in a fast-paced environment, possess effective verbal communication skills, adapt to dynamic surroundings, and manage conflicts effectively.

About Us Since 1983:

Founded in Glendale, California, we’ve grown into the largest family-owned American Chinese Restaurant brand in the U.S. With nearly 2,300 locations worldwide, our mission is to provide exceptional Asian dining experiences through building an inspiring organization. We hold family values dear, impacting both our teams and communities.

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