Are you passionate about supporting skills development and driving positive outcomes for local communities? We have an opportunity for you. 

We’re seeking a Skills Delivery Officer to join our Employment, Skills, Health and Communities Directorate. In this role, you’ll help ensure that skills programmes across the West Midlands are delivered effectively, compliantly and with real impact for residents. 

You’ll act as a key contact for training providers delivering programmes across the region supporting them to translate funding into meaningful outcomes. 

You will manage a portfolio of providers, supporting them to meet their delivery plans through proactive contract monitoring, strong relationship management and effective performance oversight. 

As our provider base continues to grow, this role offers genuine scope to shape ideas, influence delivery and see first-hand how programmes positively impact communities across the region. 

What you’ll be doing.  

• Acting as the primary contact for delivery providers, including independent training providers and Voluntary sector organisations. 
• Conducting regular performance reviews to ensure contractual commitments and KPIs are achieved.
• Supporting providers with compliance processes and escalating risks or concerns appropriately.
• Collaborating with key stakeholders and colleagues across the Directorate to maintain alignment to priorities.
• Working closely with the data team to produce accurate reports validate funding claims and ensure submissions meet funding rules.
• Monitoring financial performance, ensuring contract spend aligns with agreed budget profiles.
• Completion of financial forecasting and accurate contract management reporting. 
• Demonstrate a strong understanding of WMCA priorities and strategies, and confidently communicate these to external stakeholders.

What’s essential.  

You’ll combine strong analytical capability with confident stakeholder management skills. 

You will bring: 

• Experience in contract management and performance monitoring
• Knowledge and experience of compliance activity and funding rules. 
• Knowledge of government funding streams related to skills, employment or economic development.
• Strong numeracy and data analysis skills with excellent attention to detail.
• Proficiency in MS Office, particularly Excel, with the ability to manage reports, presentations and scheduling.
• Excellent time management and the ability to meet deadlines.
• Strong performance report writing skills
• A proven ability to build effective working relationships with a broad range of stakeholders.

Location. 

The location for this role is Summer Lane with at least 2 days a week spent in the office.

How to apply. 

Applying for a role with WMCA is straightforward. Follow these steps to get started.

1. Create your Careers Account. Register with your name, email address, and a password.
2. Build your Profile. Upload your CV to help populate your career and education details.
3. Write your Supporting Statement. Make sure to address each of the required essential criteria.
4. Submit your application. Do one final check and once complete, click submit.

Anonymised Applications.

Your uploaded CV won’t be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting. Be thorough in each section. It’s your chance to showcase your skills and experience.

Using Artificial Intelligence (AI) 

We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application.

Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site.

Reasonable adjustments.

If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (careers@wmca.org.uk).

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

We offer a comprehensive benefits package that includes:

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 
• 28 days paid annual leave (with an option to purchase more) + Statutory days. 
• EV car benefit scheme
• Healthcare plans.
• Discounted gym membership, will writing, and mortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest-free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA.   
• Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
• Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. 

For more information, please visit the benefits page on our career site.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Our Values.

Our behaviours sit at the heart of our values, helping to shape how we work together as WMCA employees and setting clear expectations.

• Team Focused – working as part of team, managing and leading

• Service Driven – customer, resident and partner focused

• Empowered and Accountable – taking ownership and leading when needed
• Performance Focused – being ambitious and going the extra mile

• One Organisation Mindset – believe in each others expertise
• Open and Honest Communication – we do what we say we are going to do

• Forward Thinking – embrace change and open to new possibilities
• Problem Solving – go for clear and simple whenever possible

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We’re a Disability Confident Employer with ‘Leader’ status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).

Attached documents
Skills Delivery Officer JD.pdf