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Social Media Sr. Manager

May 14, 2026

About the position

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit . Shift4 is looking for a strategic, creative, and data-driven Social Media Sr Manager to own and elevate our social media presence. Reporting to the Director of Digital Marketing, this role will lead the development and execution of a comprehensive social media strategy that strengthens brand awareness, drives engagement, and supports business growth across key audiences. You’ll be equal parts strategist, storyteller, and community builder—someone who understands how to turn complex products into compelling narratives and thrives in a fast-paced, high-impact environment. Location: Las Vegas, NV or Center Valley, PA office Hybrid schedule

Responsibilities

Strategy Development: Develop and execute a cohesive social media strategy in alignment with overall marketing goals.
Identify target audiences and create content that resonates with them across various platforms.
Content Creation: Create and curate engaging and shareable content, including text, image, and video content.
Work closely with design and content teams to produce high-quality visuals and multimedia elements.
Collaborate with influencers, partners, and brand ambassadors to amplify reach and drive brand advocacy through strategic partnerships and collaborations.
Platform Management: Manage and optimize social media accounts on platforms such as Facebook, Instagram, Twitter, LinkedIn, and others.
Stay updated on platform algorithm changes and industry trends to adjust strategies accordingly.
Community Engagement: Foster and nurture a positive and active community around our brand.
Respond to comments, messages, and mentions in a timely and authentic manner.
Analytics and Reporting: Utilize analytics tools to measure the performance of social media campaigns and adjust strategies accordingly.
Prepare regular reports on key social media metrics and present insights to the marketing team.
Campaign Development: Plan and execute social media campaigns, contests, and collaborations to promote brand awareness and engagement.
Collaborate with cross-functional teams to integrate social media into broader marketing initiatives.
Monitoring and Trend Analysis: Monitor industry trends and competitor activities to identify opportunities for innovation.
Stay informed about social media best practices, emerging platforms, and technologies.

Requirements

Bachelor's degree in Marketing, Communications, or a related field.
Proven experience as a Social Media Director or similar role.
Strong understanding of social media platforms, algorithms, and best practices.
Excellent written and verbal communication skills.
Proficiency in social media management tools and analytics platforms.
Creative thinking and the ability to generate innovative content ideas.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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