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Sr. Data Quality Specialist
Description
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
Accelerate the drug development cycle
Assess competition and bring the right drugs to market
Make data driven commercial and financial decisions
Match and recruit patients for clinical trials
Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
Job description:
We are seeking a Senior Data Quality Specialist to join Norstella’s Real-World Data (RWD) organization. This role is a senior individual contributor position responsible for driving data quality excellence across RWD assets, pipelines, and client deliverables.
The Senior RWD Data Quality Specialist will serve as a subject-matter expert in healthcare data quality, leading complex investigations, defining scalable quality controls, and partnering closely with engineering, product, delivery, and client-facing teams. This role plays a critical part in ensuring the accuracy, consistency, and reliability of Norstella’s RWD products, while also helping to evolve the broader data quality framework that supports the ecosystem.
Responsibilities:
Data Quality Leadership & Execution
- Lead comprehensive data quality assessments across RWD pipelines, source data, harmonized datasets, and client deliverables
- Serve as an escalation point for complex or high-impact data quality issues affecting clients or downstream teams
- Perform in-depth investigations of data anomalies using SQL, dashboards, and pipeline logs to identify root cause
- Translate findings into clear remediation plans and prevention strategies
Proactive Quality Design & Improvement
- Design, implement, and refine proactive data quality checks that improve detection of issues at ingestion, harmonization, and delivery stages
- Partner with engineering and data science to embed quality controls into automated workflows
- Contribute to the definition of data quality measures, thresholds, and KPIs that improve the resilience of the broader RWD system
- Identify systemic quality risks and recommend process or architectural improvements
Cross-Functional & Vendor Collaboration
- Collaborate closely with data engineers, analysts, product, and delivery teams to resolve quality issues efficiently
- Work directly with external data vendors to validate source data, logic, and refreshes when issues are identified
- Work with internal teams on data changes and enhancements
- Provide guidance to client-facing teams on data questions, limitations, and interpretations
Communication & Documentation
- Clearly communicate data quality findings, risks, and impacts to both technical and non-technical stakeholders
- Maintain thorough documentation of investigations, root-cause analyses, and resolutions
- Contribute to SOPs, data dictionaries, and internal knowledge bases related to data quality practices
- Draft internal data release documentation as it relates to data product changes
Thought Leadership & Continuous Improvement
- Stay current on industry best practices, emerging technologies, and regulatory considerations related to healthcare data quality
- Mentor junior data quality team members and promote consistent quality standards across the organization
- Ad hoc duties as assigned
Qualifications:
- Bachelor’s degree in Computer Science, Data Science, Information Technology, Public Health, Biostatistics, or a related field
- 5+ years of experience in data quality, analytics, or data engineering roles, ideally within healthcare or life sciences
- Strong hands-on experience working with large, complex healthcare datasets
- Deep understanding of real-world data sources, including claims, EMR/EHR, and lab data
- Advanced SQL skills and experience navigating modern data pipelines and warehouses
- Proven ability to independently drive investigations from intake through resolution
- Strong analytical, problem-solving, and documentation skills with high attention to detail
Preferred Qualifications:
- Knowledge of healthcare data standards, privacy, and compliance requirements (e.g., HIPAA)
- Experience with data analysis and pipeline tools such as Python, R, Airflow, or similar
- Experience working with Amazon Redshift, DBM, or comparable cloud data warehouse environments
- Prior experience influencing or designing data quality frameworks, metrics, or controls at scale
Our Guiding Principles for success at Norstella:
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.
Benefits:
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
The expected base salary for this position ranges from $90,000 to $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.
All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: ApplicationHelp@norstella.com.
