<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Network Management and Contract Operations<br />Job Title: Senior Manager, Contract Development<br />Department: Contract Operations<br />Reports To: Director, Network Management and Contract Operations<br />Grade: I<br />Position Summary<br />The Senior Manager, Contract Development is responsible to provide strategic direction and oversight for the development of innovative contracting models, financial arrangements, and provider partnerships that support enterprise goals, manage risk, and enhance BCBSMA’s competitive position.<br />This role serves as a trusted advisor to internal stakeholders, drives cross-functional initiatives, and provides people and thought leadership within the Contract Operations function.<br />Key Responsibilities<br />    Set strategic direction and lead the development and implementation of innovative contracting methodologies for physician and institutional providers across all BCBSMA products.<br />    Provide oversight of contract amendments, renewals, and approvals, ensuring compliance with business, legal, and financial requirements.<br />    Assess and mitigate financial, operational, and contractual risk while ensuring contracts support long-term strategic and financial objectives.<br />    Serve as a senior liaison with the Division, leading contract discussions, and presentations.<br />    Partner with cross-functional leaders (Finance, Legal, Network Strategy, Provider Data, Operations) to define provider strategies, reimbursement models, and network development approaches.<br />    Lead and govern complex, enterprise-scale contracting initiatives from concept through execution, ensuring alignment with organizational priorities.<br />    Establish and monitor performance metrics, reporting, and governance structures to track initiative progress, outcomes, and value realization.<br />    Foster a culture of innovation, accountability, and continuous improvement in contract development and provider partnerships.<br />    Lead high-impact, cross-functional project teams and influence decision-making without direct authority.<br />    Partner with Operations and Technology teams to ensure accurate and timely implementation of contracts within the Provider Contract Management System (e.g., Salesforce).<br />    Identify and drive improvements to end-to-end contracting workflows to increase efficiency, transparency, and data integrity.<br />    Lead special initiatives and strategic projects as assigned.<br />Qualifications<br />    Expert knowledge of provider contracting principles, reimbursement methodologies, and risk-based arrangements.<br />    Advanced experience in complex contract negotiation, financial modeling, and strategic decision-making.<br />    Strong executive presence with the ability to communicate clearly and influence senior stakeholders.<br />    Demonstrated success leading teams, managing large-scale initiatives, and balancing multiple priorities in a dynamic environment.<br />    High proficiency with contract management systems and data-driven reporting; Salesforce experience strongly preferred.<br />    Familiarity with legal, regulatory, and compliance considerations in provider contracting preferred.<br />Education & Experience<br />    Bachelor’s degree required; advanced degree (MBA, MHA, or similar) preferred.<br />    Demonstrated experience in provider contracting, healthcare finance, or related field.<br />    Proven experience in senior-level contract development, strategic planning, and stakeholder management within a health plan or provider organization.<br />    Experience leading teams and influencing outcomes across complex matrixed environments.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. <span>Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.</span></p><p></p><p>Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Location</b></p>Boston, Hingham<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Weekly Hours</b></p>37.5<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Grade of Position</b></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Salary Range: $129,330.00 - $158,070.00<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Number of Openings Available</b></p>1<p style="text-align:inherit"></p><br /><p style="text-align:inherit"></p><p style="text-align:left">The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.</p><p style="text-align:inherit"></p><p style="text-align:left">This job is also eligible for variable pay.</p><p style="text-align:inherit"></p><p style="text-align:left">We offer comprehensive package of benefits including paid time off, <span><span><span><span class="WCO0">medical/dental/vision</span></span></span></span> insurance, 401(k), and a suite of well-being benefits to eligible employees.</p><p style="text-align:inherit"></p><p style="text-align:left">Note:  No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.</p><p style="text-align:inherit"></p><p style="text-align:left"><b>WHY Blue Cross Blue Shield of MA?</b></p><p style="text-align:left">We understand that the<a target="_blank" href="https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/"><b> confidence gap</b></a> and<a target="_blank" href="https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/"><b> imposter syndrome</b></a> can  prevent  amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.</p><p style="text-align:inherit"></p><p style="text-align:left">As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our <a target="_blank" href="https://careers.bluecrossma.org/us/en/culturepage">Company Culture</a> page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our <a target="_blank" href="https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC">Talent Community</a> to stay “in the know” on all things Blue.</p><p style="text-align:inherit"></p><p style="text-align:left">At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "<a target="_blank" href="https://careers.bluecrossma.org/us/en/how-we-work">How We Work</a>" Page.</p>